Quality Assurance Specialist

Role Purpose:

To build and operate NxtWave's content quality engine, ensuring every piece of public-facing communication from social media posts to influencer videos is accurate, compliant, and perfectly aligned with our internal policies and regulations, thereby safeguarding and enhancing our brand integrity as we scale.

Key Responsibilities:

• Multi-Format Content Auditing:

  Meticulously audit a high volume of diverse content formats, including video scripts, final video edits, on-screen text, social media captions, ad copy, customer communications, and influencer-generated content, ensuring 100% alignment with our internal policies and regulations.

• System & Process Builder:

  Design, implement, and manage a scalable content auditing workflow. Evaluate and integrate AI-powered and third-party tools (e.g., Grammarly Business, transcription services) to automate foundational checks for grammar, tone, and style.

• Compliance & Style Guide Ownership:

  Develop, maintain, and evangelize NxtWaves official Content Policy. This document will be the single source of truth for all content creators, both internal and external, from a brand and regulatory point of view.

• Influencer & Partner Compliance:

  Serve as the primary quality checkpoint for all influencer and partner content, ensuring it adheres strictly to campaign briefs, FTC disclosure guidelines, and factual accuracy.

• Data-Driven Reporting:

  Track and analyze content quality metrics. Create and present regular reports to leadership on compliance rates, common issues, and the ROI of quality initiatives, providing actionable insights for improvement.

• Collaborative Feedback Loop:

  Work constructively with marketing, video production, and influencer management teams to provide clear feedback, reduce recurring errors, and conduct training on content best practices.

What We're Looking For:

• 2-5 years of experience in content editing, quality assurance, content moderation, or a similar role, preferably in a high-volume digital environment (EdTech, Media, or Agency is a plus).

• A Tech & AI-Driven Mindset:

  Proven interest or experience in using technology to solve problems. You should be excited by the prospect of using AI and automation to build an efficient auditing system.

• Exceptional Language & Editorial Skills:

  A master of English as a primary language and any other regional language with a forensic eye for detail in compliance, grammar, spelling, punctuation, and style.

• Strong Analytical & Systems-Thinking Ability:

  You can look at a complex content workflow, identify weak points, and design a robust process to fix them.

• Excellent Communication & Diplomacy:

  Ability to deliver critical feedback clearly and constructively to various teams and external partners.

• High Ethical Standards:

  Unquestionable integrity and the ability to handle confidential information and sensitive brand issues.

Other Work Profile

• Working Days:

  6 (Sunday Off)

• Work Mode:

  Work-from-Office, Hyderabad

• Compensation:

  As per industry standards