Quality Assurance, Monitoring and Testing - Officer

As an individual in Quality Assurance, Monitoring & Testing at Citi, you are responsible for assessing outcomes from activities and processes to ensure conformance with applicable requirements. This includes strengthening risk management quality through quality testing for business function quality control and transformation lead quality control post activity/process completion. You will be involved in the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, and execution of monitoring/testing tools to assess the effectiveness of key controls addressing defined risks. **Responsibilities:** - Have a good understanding of the Citi Risk & control framework and Risk Management fundamentals - Assist in performing QA, monitoring, and testing reviews - Support teams in end-to-end monitoring of controls as per Risk Management policy - Participate in Control & Monitoring Design Assessment (CMDA) meetings and help draft procedures - Identify monitoring breaks and propose enhancements - Aid in creating and maintaining reports for control tracking and analysis - Identify risks across the business and facilitate cross-functional solutions - Appropriately assess risks in business decisions, considering the firm's reputation and safeguarding Citigroup, its clients, and assets - Ensure compliance with laws, rules, and regulations, and escalate control issues with transparency - Supervise teams effectively and hold them accountable for maintaining standards **Qualifications:** - 0-2 years of relevant experience - Self-motivated and detail-oriented - Good understanding of team interactions and objectives - Knowledge in developing and executing controls - Experience in control-related functions in the financial industry - Understanding of compliance laws, rules, regulations, and best practices - Familiarity with Citis Policies, Standards, and Procedures - Strong analytical skills for evaluating complex risk and control activities - Excellent verbal and written communication skills - Ability to manage multiple tasks and priorities - Proficiency in Microsoft Office suite, especially Excel, PowerPoint, and Word **Education:** - Bachelor's/University degree or equivalent experience If you are a person with a disability and need a reasonable accommodation to use Citi's search tools or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,