Quality Assurance, Monitoring and Testing - Officer

Individuals in Quality Assurance, Monitoring & Testing are responsible for assessing outcomes from activities and processes against conformance with applicable requirements to enhance risk management quality. This includes quality testing for business function quality control and transformation lead quality control post-completion of an activity/process. The role involves developing and executing Monitoring and Testing for controls, such as control design assessment, operational effectiveness design, monitoring & testing tool design assessment, and execution to evaluate the effectiveness of key controls addressing defined risks. Responsibilities: - Understand the Citi Risk & control framework and fundamentals of Risk Management. - Assist in QA, monitoring, and testing reviews. - Support teams in end-to-end monitoring of controls as per Risk Management policy. - Participate in Control & Monitoring Design Assessment (CMDA) meetings and aid in drafting procedures. - Identify monitoring breaks and recommend enhancements. - Create and maintain reports for control tracking and analysis. - Identify risks across the business and coordinate cross-functional solutions. - Assess risks during business decisions, considering the firm's reputation and compliance with laws, rules, and regulations. - Supervise teams to ensure adherence to standards and escalate control issues transparently. Qualifications: - 0-2 years of relevant experience. - Self-motivated and detail-oriented. - Good understanding of team dynamics and control development/execution. - Experience in control-related functions in the financial industry. - Knowledge of compliance laws, rules, regulations, and best practices. - Familiarity with Citi's Policies, Standards, and Procedures. - Strong analytical skills for evaluating complex risk and control activities. - Effective verbal and written communication skills. - Ability to manage multiple tasks and priorities. - Proficiency in Microsoft Office suite, especially Excel, PowerPoint, and Word. Education: Bachelor's/University degree or equivalent experience Most Relevant Skills: Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management. Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.,