Quality Assurance Monitoring and Testing Group Manager

Role Overview: Individuals in Quality Assurance, Monitoring & Testing are responsible for assessing outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment and operational effectiveness for monitoring & testing tools. Key Responsibilities: - Provide leadership and direction through a large team of professionals and/or junior managers. - Drive optimization and efficiencies in projects. - Assist management in guiding decisions that align with business objectives. - Ensure quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy, and Control Inventory. - Lead the assessment of activities and processes to enhance risk management quality. - Conduct routine testing of internal activities and processes to ensure adherence to quality standards and identify areas of risk or non-compliance. - Review stakeholder/client feedback and address any quality assurance complaints or issues promptly. - Support quality testing for business function quality control and transformation lead quality control. - Report on quality control outcomes and control effectiveness to top management and stakeholders. - Possess proficient knowledge of regulatory guidance specific to quality assurance and monitoring/testing lifecycle. - Assess risk appropriately when making business decisions, with a focus on safeguarding the firm's reputation and assets. Qualifications: - 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. - Ability to identify, measure, and manage key risks and controls. - Track record of leading Control-related projects and programs. - Comprehensive knowledge of Citis businesses, functions, and their risk profiles. - Ability to develop and implement strategy and process improvement initiatives. - Expert knowledge in the development and execution of controls. - Strong leadership, decision-making, problem-solving, and analytical skills. - Excellent communication skills and ability to engage across stakeholder groups. - Bachelor's/University degree required, Master's degree preferred. Note: The company details are not available in the provided job description.,