Quality Assurance Executive

Job Title: Quality Assurance Executive

Department: Food Production/ Hospitality

Location: Mai Mai East Asian Restaurant, Indiranagar, Bangalore

Job Purpose:

To ensure that all food and beverage products and service standards in the restaurant consistently meet company quality, hygiene, and safety standards through regular audits, staff training, and process control.

Key Responsibilities:

1. Quality Control & Assurance

• Conduct routine checks on food preparation, presentation, taste, and portion size.
• Monitor raw material quality, supplier standards, and storage conditions.
• Maintain standard recipes and ensure adherence to SOPs in all kitchen sections.
• Identify areas of non-compliance and recommend corrective actions.

2. Hygiene & Safety Compliance

• Ensure compliance with FSSAI and local food safety regulations.
• Conduct hygiene audits in kitchen, storage, and service areas.
• Supervise pest control and cleanliness schedules.
• Ensure staff maintain personal hygiene and follow food handling protocols.

3. Documentation & Reporting

• Maintain quality checklists, audit reports, and corrective action logs.
• Monitor temperature logs, calibration records, and cleaning schedules.
• Prepare and share monthly QA reports with management.

4. Training & Development

• Train kitchen and service staff on hygiene, food safety, and quality standards.
• Conduct refresher sessions on HACCP, FIFO, and personal hygiene.
• Guide new employees in following quality systems.

5. Continuous Improvement

• Analyze customer feedback and implement quality improvement plans.
• Support menu development by evaluating taste, presentation, and consistency.
• Collaborate with chefs and operations teams for process optimization.

Key Skills & Competencies:

• Strong knowledge of FSSAI norms, HACCP, and ISO food safety systems.
• Excellent observation and analytical skills.
• Good communication and training ability.
• Attention to detail and strong documentation skills.
• Hands-on experience in restaurant or QSR operations preferred.

Qualifications & Experience:

• Bachelor in Hotel Management / Food Technology / Microbiology or related field.
• Minimum 2–5 years of experience in QA / Food Safety (preferably in restaurants, hotels, or catering).
• FSSAI certification or HACCP training preferred.

Performance Indicators (KPIs):

• Audit score improvement (%)
• Number of non-compliances closed on time
• Customer complaint reduction rate
• Staff hygiene training completion rate

Share your cv at [email protected]

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Application Question(s):

• How many years of experience you have as QA in hospitality (Restaurant/Hotel/Catering etc) ?
• What's your current salary ?
• What's your expected salary ?
• What's your notice period ?

Work Location: In person