Posted:1 day ago|
Platform:
On-site
Full Time
📍 Location: Lucknow
✅ Monitor and evaluate calls to ensure quality standards
✅ Provide feedback and coaching to enhance performance
✅ Identify process gaps and suggest improvements
✅ Ensure compliance with organizational guidelines
✨ Strong communication & analytical skills
✨ Prior QA experience in BPO preferred
✨ Knowledge of E-Commerce domain will be an added advantage
✨ Ability to work in a fast-paced environment
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