2 - 6 years

1 - 5 Lacs

Posted:23 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Overview:

Quality Analyst

Key Responsibilities:

  • Monitor calls, transactions, or processes for quality compliance
  • Conduct quality audits and evaluations
  • Provide feedback and coaching to operations teams
  • Identify quality gaps and recommend corrective actions
  • Prepare quality reports, dashboards, and MIS
  • Support process improvement initiatives

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