Quality Analyst - Sales Call Audit

1 - 6 years

4 - 7 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Location:

Role: Quality Analyst (Sales Process)

Quality Analyst

Key Responsibilities:

  • Conduct

    sales call audits

    to ensure quality and compliance with company standards
  • Provide

    constructive feedback

    and coaching to sales teams
  • Identify training needs and improvement areas
  • Maintain detailed quality reports and performance metrics

Requirements:

  • Strong communication and analytical skills
  • Prior experience in

    sales call auditing

    or

    quality analysis

    preferred
  • Ability to identify trends and provide actionable insights

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