Quality Analyst (Galileo & Sabre)

Job Title: Quality Analyst – GDS (Galileo & Sabre) with Travel Background

Experience: 5-10 Years

Location: Gurgaon

Shift: Night Shift (US Shift)

Key Skills: Quality Check, Galileo, Sabre

Key Responsibilities

• Conduct quality audits and reviews for GDS-related processes and transactions.
• Ensure compliance with established quality standards and service level agreements.
• Identify gaps, recommend improvements, and implement best practices.
• Analyze errors and provide actionable insights to improve process accuracy.
• Prepare detailed quality reports and present findings to senior management.
• Mentor and guide team members (if applicable) in quality-related areas.
  

Qualifications & Requirements

• Minimum 5 years of experience in Quality with hands-on experience in Galileo and Sabre.
• Strong analytical skills and attention to detail.
• Excellent communication and documentation skills.
• Ability to work independently as an individual contributor.
• Lead or Manager designation may be offered depending on experience and skills.
  

Preferred Skills

• Experience in training or mentoring team members.
• Knowledge of additional GDS platforms (Amadeus, Travelport) is a plus.
• Strong understanding of quality metrics and process improvement techniques.