Quality Analyst

Embark on a transformative journey as a Quality Analyst at Barclays, where you will identify and categorize errors & spot issues and classify them for resolution.

Key Critical Skills Required For This Role Include

• Ensure Process Compliance: Verify adherence to SOPs and control standards.
• Identify and Categorize Errors: Spot issues and classify them for resolution.
• Support Risk Mitigation: Help reduce operational and compliance risks.
• Drive Continuous Improvement: Recommend process enhancements and automation.
• Enable Governance Reporting: Provide insights via dashboards and forums.
• Collaborate Across Teams: Work with operations, governance, and control teams to close feedback loops.
• Perform QA checks** on manual transactions for compliance with SOPs and controls
• Identify and categorize errors. (e.g., control failure, process gaps).
• Provide feedback to advisors and team leads for corrective action.
• Maintain audit-ready documentation of QA reviews.
• Share dashboards and MIS reports with stakeholders.
• Collaborate with operations, risk, and compliance teams.
• Analyze trends to inform training and process improvements.
• Support control reviews and checklist updates.
• Drive continuous improvement through recommendations and cross-training.
  

You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital technology, as well as job-specific technical skills.This role is based out of Pune.

Purpose of the role

To determine, negotiate and agree internal quality procedures, service standards and specification to improve performance and quality directing objectives.