Quality Analyst - AR & Charge Entry (US Healthcare-RCM)

Promantra Synergy Solutions

3 - 6 years

5 - 6 Lacs

Hyderabad

Posted:1 month ago| Platform:

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Skills Required

Quality Analyst Quality Charge entry Quality AR Calling QA Quality Audit Revenue Cycle Management US Healthcare Healthcare billing QA-AR RCM Medical Billing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Positions: Quality Analyst - Charge Entry-2 Quality Analyst - AR Calling-2 Job Responsibilities: Meet daily with Team leaders/Supervisor and/or teammates to review previous day quality results. • Highlight potential issues in the operations to management • Work closely with new hires, anyone new to a process, or having difficulty with errors to ensure quality work is produced in future. • Trending errors to determine training opportunities • May provide small group or on-on-one training/cross-training • Develop recommendations for corrective action based on quality issues • Maintain current knowledge of billing requirements and system practices. This also includes making recommendations for new procedures. • Maintain and update Business Rule and Standard Operating Procedures as needed • Must be able to meet established production and quality standards. • May be working processes in times of backlog to help team maintain production requirements. • Maintain and track accuracy rates for all customers. Requirements: • 3+ years Medical Healthcare billing or Healthcare billing customer service experience • Proficiency in Microsoft Word and Excel as well as Internet/Web applications • Strong knowledge of Medical Billing System processes and the Revenue Cycle Management with a demonstrated understanding of how system impacts patient, client and insurance billing. • Must possess excellent interpersonal skills and the ability to work with others in a positive manner in both written and verbal communication. • High degree of accuracy, attention to detail, and organizational skills. • Excellent problem solving and decision-making skills. • Ability to work in a fast paced environment and meet deadlines

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Quality Analyst - AR & Charge Entry (US Healthcare-RCM)