Position Overview: The RCMS End-to-End & Quality Transition Manager will be responsible for overseeing the seamless transition of processes and systems within the RCMS (Revenue Cycle Management System). This role involves managing the end-to-end transition process, ensuring compliance with regulatory requirements, and fostering collaboration across various departments. Key Responsibilities: Project Management: Lead and manage transition projects from initiation to completion, ensuring alignment with business objectives and timelines. Stakeholder Engagement: Collaborate with key stakeholders, including operations, IT, and compliance teams, to gather requirements and address concerns. Process Optimization: Analyze existing processes and identify opportunities for improvement to enhance efficiency and effectiveness during the transition. Risk Management: Identify potential risks associated with the transition and develop mitigation strategies to minimize disruptions. Training and Development: Design and implement training programs for staff to facilitate a smooth transition and ensure all team members are adequately prepared. Reporting and Documentation: Maintain comprehensive documentation of the transition process, including project plans, status reports, and post-transition evaluations. Compliance Oversight: Ensure that all transition activities comply with relevant regulations and internal policies. Qualifications: Education: Bachelors degree in Life sciences or Healthcare Management, or a related field. A Masters degree is a plus. Experience: Minimum of 5 years of experience in project management, with a focus on transitions or change management in healthcare or financial services. Skills: Strong leadership and team management capabilities. Excellent communication and interpersonal skills. Proficient in project management tools and methodologies. Ability to analyze data and make informed decisions. Six Sigma Certification Preferred Qualifications: Experience with RCMS or similar systems. Knowledge of regulatory requirements in healthcare revenue management.

Positions: Quality Analyst - Charge Entry-2 Quality Analyst - AR Calling-2 Job Responsibilities: Meet daily with Team leaders/Supervisor and/or teammates to review previous day quality results. • Highlight potential issues in the operations to management • Work closely with new hires, anyone new to a process, or having difficulty with errors to ensure quality work is produced in future. • Trending errors to determine training opportunities • May provide small group or on-on-one training/cross-training • Develop recommendations for corrective action based on quality issues • Maintain current knowledge of billing requirements and system practices. This also includes making recommendations for new procedures. • Maintain and update Business Rule and Standard Operating Procedures as needed • Must be able to meet established production and quality standards. • May be working processes in times of backlog to help team maintain production requirements. • Maintain and track accuracy rates for all customers. Requirements: • 3+ years Medical Healthcare billing or Healthcare billing customer service experience • Proficiency in Microsoft Word and Excel as well as Internet/Web applications • Strong knowledge of Medical Billing System processes and the Revenue Cycle Management with a demonstrated understanding of how system impacts patient, client and insurance billing. • Must possess excellent interpersonal skills and the ability to work with others in a positive manner in both written and verbal communication. • High degree of accuracy, attention to detail, and organizational skills. • Excellent problem solving and decision-making skills. • Ability to work in a fast paced environment and meet deadlines