QBrainX - ServiceNow Lead Developer/Architect

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Immediate joiners / who can join us within 10 to 15 days are preferred.

Job Summary

Key Responsibilities

• Lead the design, development, and implementation of ServiceNow solutions across ITSM and additional modules (CSM, HRSD preferred).
• Architect scalable and robust ServiceNow configurations aligned with business requirements and best practices.
• Conduct requirement analysis, solutioning workshops, and technical design sessions with US clients and internal teams.
• Develop complex server-side and client-side scripts including Glide scripts, business rules, UI policies, UI actions, script includes, and workflow automations.
• Build and manage strong integrations using REST/SOAP, MID Server, IntegrationHub, and other technologies.
• Oversee end-to-end development cycles, including configuration, customization, testing, and deployment.
• Ensure adherence to ServiceNow governance, coding standards, and performance optimization guidelines.
• Collaborate with cross-functional teams to deliver high-quality platform enhancements and upgrades.
• Provide guidance and mentorship to junior developers; review technical deliverables.
• Prepare and deliver technical documentation, architecture diagrams, and presentations to Skills & Qualifications :
• 7-10 years of hands-on experience in ServiceNow development and Strong expertise in ITSM; exposure to CSM and HRSD modules is a plus.
• Proven experience in solutioning, technical design, and leading ServiceNow Excellent JavaScript, Glide API, and overall scripting skills.
• Strong experience in ServiceNow Integrations (REST, SOAP, OAUTH, JSON, XML, MID Server, Solid understanding of ServiceNow data model, ACLs, UI policies, flows, workflows, and catalog development.
• Outstanding communication, client interaction, and presentation skillsmust be able to work smoothly with
  

• ServiceNow certifications preferred (CSA, CAD, CIS in ITSM/CSM/HRSD, CTA is a plus).