QBrainX - ServiceNow Developer - Field Service Management

Job Title :

Experience :

Job Location :

Job Type :

Key Responsibilities

• Lead and execute end-to-end implementations of ServiceNow FSM modules.
• Customize and enhance FSM workflows, including Work Orders, Dispatch, Scheduling, and Mobile capabilities.
• Develop and maintain ServiceNow components using scripting (JavaScript, Glide API), Business Rules, Script Includes, Client Scripts, UI Policies, and Workflows.
• Integrate ServiceNow FSM with third-party systems and tools using REST/SOAP APIs.
• Collaborate with clients and internal stakeholders to gather and analyze requirements and translate them into technical solutions.
• Provide troubleshooting and support for FSM applications and integrations.
• Ensure adherence to best practices in coding, documentation, and deployment.
• Maintain clear communication and build strong relationships with client teams.
  

Required Skills & Qualifications

• Minimum 5 years of experience as a ServiceNow Developer with a focus on FSM.
• Proven track record of end-to-end FSM implementation in client projects.
• Strong scripting skills in JavaScript and experience with ServiceNow Glide APIs.
• Experience with ServiceNow integrations using REST and SOAP web services.
• Excellent communication and interpersonal skills to work effectively with clients and cross-functional teams.
• Experience working with Middle East clients is a plus.