Public Relations Coordinator

Public Relations Coordinator (Tele Caller) (Female Preferred)

Locations & Coordination Areas:

• Shivranjani, Ahmedabad (1 Vacancy) Gujarati, Hindi must

(with coordination for Gujarat & Madhya Pradesh branches)

• Viman Nagar, Pune (2 Vacancies) Marathi, Hindi must

(with coordination for Maharashtra & Rajasthan branches)

• Okhla, New Delhi (1 Vacancy) Punjabi, Hindi must

(with coordination for Haryana & Punjab branches)

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About Company:

JK Events & Advertising is a leading 360° marketing and advertising agency offering ATL, BTL, and Digital Marketing services across India. We partner with top brands and organizations to deliver creative, impactful, and result-driven campaigns that help them grow and connect better with their audiences.

Visit us at www.jkeventsandadvertising.com

Role Overview

We are looking for a smart, confident female PR Telecaller who will manage daily client service calls, satisfaction checks, and coordination for two states — Gujarat & Madhya Pradesh.

Basic understanding of Events / BTL / Exhibitions / Advertising / Media industry Media & Advertising background is a BIG plus (preferred first).

This is NOT a sales role. It focuses on ensuring our existing clients receive smooth, high-quality service.

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Key responsibilities

• Handle states level clients on a daily basis.

Call existing clients every day to confirm:

• They received our services properly
• Activations, branding, or campaign executions reached them on time
• They are satisfied with the quality

• Collect feedback, understand concerns, and note queries clearly.
• Provide solutions by coordinating with the internal concerned person (operations, vendor team, or sales).
• Follow up until every issue is resolved.
• Maintain daily call records, feedback logs, and share updates with seniors.
• Coordinate with state teams in Gujarat & Madhya Pradesh for project updates.
• Follow up with vendors for pricing, material dispatch, timelines, and deliverables.
• Share timely, accurate updates with the operations department.
• Ensure every client is receiving proper service throughout all ongoing projects.
• Route queries to the right internal team and ensure closure.
• Keep communication transparent and professional.
• Occasionally support in client visits/meetings when instructed.

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Preferred Skills & Requirements

• Female candidates preferred
• Excellent communication & polite client-handling
• Strong follow-up skills & smart problem-solving ability
• Basic understanding of Events / BTL / Exhibitions / Advertising / Media industry Media & Advertising background is a BIG plus (preferred first).
• Comfortable with WhatsApp, email, MS Office
• Active, presentable, quick learner

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Why Join Us

• Join a leading pan-India events & advertising agency
• Learn PR, state coordination, and client servicing
• Supportive team with real growth opportunities
• Exposure to large-scale BTL, branding, political campaigns, and event projects

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What we offer

• A professional and supportive work environment
• Opportunity to work closely with a pan-India events & advertising agency
• Learning & growth in PR, client servicing, operations & coordination
• Exposure to large-scale campaigns, exhibitions, political promotions & BTL activities
• Performance-based incentives & appreciation rewards
• Career growth opportunities into senior coordination/client servicing roles
• Stable, long-term role with consistent learning

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Leave encashment
• Paid time off

Application Question(s):

• Do you have experience in client coordination, follow-ups?
• Have you worked in Events / BTL / Advertising / Media industry before?
• Can you work from office daily and manage a disciplined schedule?
• What is your experience with the Public Relations Coordinator (Telecaller) role?

Work Location: In person