Public Relation Officer

We are looking for a skilled and empathetic Public Relations Officer to represent our hospital, manage patient relations, and strengthen our brand presence in the community. The candidate must have at least 1 year of experience in hospital communications, or healthcare-related public engagement, with strong communication and interpersonal skills.

Key Responsibilities:

• Act as the primary liaison between patients, attendants, and hospital administration.
• Manage patient grievance redressal, ensuring effective and timely resolution.
• Build and maintain strong relations with patients, visitors, and external stakeholders.
• Coordinate with local, healthcare bodies, and community organizations to enhance hospital reputation.
• Support hospital events, health camps, and awareness programs.
• Monitor patient satisfaction levels and prepare reports for management review.
• Ensure smooth communication flow between departments for improved patient experience.

Qualifications & Skills:

• Bachelor’s degree in Mass Communication, Public Relations, Hospital Administration, or related field.
• Minimum 1 year of experience in hospital PR, healthcare communication, or patient relations.
• Strong communication skills in English and Hindi.
• Excellent problem-solving, empathy, and conflict resolution skills.
• Proficiency in MS Office and familiarity with social media platforms.
• Ability to work in a fast-paced hospital environment.

Employment Type: Full-Time
Location Preference: Candidates based in or willing to relocate to Lucknow

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

• Lucknow, Uttar Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• Public relations: 1 year (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person