We are looking for a skilled and empathetic Public Relations Officer to represent our hospital, manage patient relations, and strengthen our brand presence in the community. The candidate must have at least 1 year of experience in hospital communications, or healthcare-related public engagement , with strong communication and interpersonal skills. Key Responsibilities: Act as the primary liaison between patients, attendants, and hospital administration. Manage patient grievance redressal, ensuring effective and timely resolution. Build and maintain strong relations with patients, visitors, and external stakeholders. Coordinate with local, healthcare bodies, and community organizations to enhance hospital reputation. Support hospital events, health camps, and awareness programs. Monitor patient satisfaction levels and prepare reports for management review. Ensure smooth communication flow between departments for improved patient experience. Qualifications & Skills: Bachelor’s degree in Mass Communication, Public Relations, Hospital Administration, or related field. Minimum 1 year of experience in hospital PR, healthcare communication, or patient relations. Strong communication skills in English and Hindi . Excellent problem-solving, empathy, and conflict resolution skills. Proficiency in MS Office and familiarity with social media platforms. Ability to work in a fast-paced hospital environment. Employment Type: Full-Time Location Preference: Candidates based in or willing to relocate to Lucknow Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Ability to commute/relocate: Lucknow, Uttar Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Experience: Public relations: 1 year (Required) Willingness to travel: 75% (Required) Work Location: In person
We are looking for a skilled and empathetic Public Relations Officer to represent our hospital, manage patient relations, and strengthen our brand presence in the community. The candidate must have at least 1 year of experience in hospital communications, or healthcare-related public engagement , with strong communication and interpersonal skills. Key Responsibilities: Act as the primary liaison between patients, attendants, and hospital administration. Manage patient grievance redressal, ensuring effective and timely resolution. Build and maintain strong relations with patients, visitors, and external stakeholders. Coordinate with local, healthcare bodies, and community organizations to enhance hospital reputation. Support hospital events, health camps, and awareness programs. Monitor patient satisfaction levels and prepare reports for management review. Ensure smooth communication flow between departments for improved patient experience. Qualifications & Skills: Bachelor’s degree in Mass Communication, Public Relations, Hospital Administration, or related field. Minimum 1 year of experience in hospital PR, healthcare communication, or patient relations. Strong communication skills in English and Hindi . Excellent problem-solving, empathy, and conflict resolution skills. Proficiency in MS Office and familiarity with social media platforms. Ability to work in a fast-paced hospital environment. Employment Type: Full-Time Location Preference: Candidates based in or willing to relocate to Lucknow Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Ability to commute/relocate: Lucknow, Uttar Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Experience: Public relations: 1 year (Required) Willingness to travel: 75% (Required) Work Location: In person