PROPERTY MANAGER

Job Description

Roles & Responsibilities Business Development, Marketing & Sales o Responsible for marketing the property and finding ways to fully monetize on the location of property o Developing business / marketing plan for leasing out office spaces in Major complex o Prepare advertising plans and promotional materials, including photographs / catalogues, to be used in leasing and re-leasing purposes. o Marketing of our upcoming properties. Handling potential sales enquiries. o Advertising the property on various social media platforms, property portals such as 99acres.com, running online Ads, email/WhatsApp marketing etc. o Managing offline advertisement print media, brochures etc. o Maintaining monthly marketing budget o Responding to all enquiries, both online and offline o Developing relationship with property brokers to generate leads o Showcasing the available space in the building to potential clients & brokers o Negotiating and converting leads successfully into sales o Maintaining visit logbook, doing Ad-analysis, preparing weekly MIS reports Tenant Management o Having complete understanding of building rules, compliances and rental agreements security deposit, tenure, rent increases etc. o Develop a tenant/public relations plan for the property o Managing tenant moves ins and outs Handling tenant onboarding Due diligence, KYC, legalities, paperwork etc. Handling tenant exit inspection, paperwork, security release etc. o Managing current tenants / tenant retention o Monitor all tenants to ensure tenants compliances o Organize and make sure to always have up-to date documents for all tenants o Enforcement of key property rules and regulations o Handling all tenant inquiries, and making sure all complaints / requests are logged and completed on time o Coordinating with Facilities team / Accounts team for resolving tenant inquiries o Conducting monthly / quarterly tenant surveys Building Maintenance o Handling all maintenance inquiries, generated from both internal team and tenants. o Coordinating with facilities team to make sure buildings cleanliness, security, electricity, water and other basic amenities are available full-time. o Making sure all building compliances are up-to date pollution NOC, Fire NOC o Along with HR, making sure all facilities team, security, housekeeping staff are regularly trained for grooming and soft skills Qualification BCom/MCom/MBA Prior experience of 5-7 years as property manager in commercial property Previous experience of working as sales/marketing manager with any reputed real-estate firm Need to have knowledge of Google drive, Emailing, Microsoft Office tools like Word, Powerpoint & Excel Superior interpersonal and listening skills, with the ability to stabilize and lead a team, as well as reconcile customer complaints and inquiries Should be able to keep his/her team motivated Resourceful and solution-oriented Strong written and verbal communication and a professional demeanor Strong customer service orientation Punctual, strong work ethic, and commitment to excellence