Property Management Assistant

**Job Description:** **Role Overview:** As an Executive- Property Manager at StayVista located in Karjat, you will play a crucial role in overseeing guest experiences, property readiness, and on-site staff. Your responsibilities will include managing daily operations, maintenance, inventory, and ensuring adherence to SOPs. You will also be responsible for resolving guest concerns, coordinating with stakeholders, handling budgeting, financial oversight, and implementing guest delight programs to maintain exceptional service standards and operational efficiency. **Key Responsibilities:** - Oversee guest experiences, property readiness, and on-site staff including housekeeping, cooks, butlers, security, and gardeners. - Manage daily operations, maintenance, inventory, and ensure adherence to SOPs. - Resolve guest concerns efficiently and coordinate with stakeholders. - Handle budgeting, financial oversight, and implement guest delight programs. - Drive and achieve key metrics including Guest Satisfaction Score, Staff Efficiency, Property Maintenance & Cleanliness Score, Timeliness in Issue Resolution, and Inventory & Asset Management Accuracy. **Qualifications Required:** - Minimum 2 years of experience in hospitality or guest services with a focus on operations and guest satisfaction. - Effective management skills to handle housekeeping, maintenance, and support staff. - Strong interpersonal skills to deliver exceptional guest experiences and resolve concerns efficiently. - Proficiency in SOP implementation, inventory management, and financial oversight. - Proactive decision-making approach and strong stakeholder management skills. - Commitment to ensuring high property standards, cleanliness, and service excellence. *Note: Additional details about the company were not provided in the Job Description.*,