Project Manager

Project Manager

Who are we?

We are in the business of making recruiting effortless, human and delightful. We today serve 500K+ employees in 25+ countries through our SAAS offering - RippleHire. RippleHire is a winner in Nasscom Emerge50 enterprise category, picked as a futuristic HR technology by People Matters.

We delight over half a million users in 25+ countries, and we are looking for Project Managers who will collaborate with cross-functional teams internally to deliver consistently excellent customer experiences throughout the customer journey.

The ideal candidate is highly customer centric and experienced with product implementation projects in the HR Tech space.

What will you be doing?

Lead Product Implementation Projects

• Lead end-to-end project management for multiple concurrent projects
• Develop comprehensive project plans, timelines, and own outcomes and customer sentiment
• Define project scope, goals, and deliverables in collaboration with stakeholders
• Monitor project progress and adjust plans as needed to ensure successful delivery
• Set up and run governance meetings internally and externally.
• Proactively identify project risks, develop mitigation strategies and communicate with customer leadership
• Manage expectations and resolve conflicts when they arise
• Present project updates and outcomes to executive leadership
• Collaborate with clients on requirement changes and initiate change management process
• Identify, document and update the project scope for changes. Evaluate and analyze the impact of changes and communicate with stakeholders
• Collaborate with Product Team on product enhancements, document and prioritize changes to product backlog
• Act as first advisor to the implementation team internally. Review the status of their work and provide necessary guidance & mentorship.  Support them on any customer alignment needed during all stages
• Track Project Closure / Handover activities to Customer Success teams

Required Skills

• 6-10 years of experience in customer facing roles in Product Implementation and Project Management in the TA Tech or HR Tech domains
• Experience in at least 2 hands-on product implementations in TA Tech or HR Tech solutions as a Functional / Techno-Functional Consultant
• Project management experience with demonstrated ability to manage multiple implementation projects simultaneously
• Demonstrated agility, adaptability and growth mindset to drive change management 
• Strong skills in written and verbal communication and presentation 
• Self starter with the ability to think out of the box and arrive at creative problem solving initiatives
• Strong stakeholder management skills with the ability to assertively manage conflicts and drive timely outcomes