Project Manager II

Key Responsibilities:

Pre-Project Phase (Concept / Pre-Sales):

• Prepare high-level project timelines.
• Work with regional teams to create and review effort estimates for services.

Project Planning Phase:

• Create and maintain project Confluence pages.
• Coordinate with HQ teams for internal kickoff meetings.
• Publish detailed project schedules and support regional PMs in updating project plans.
• Create project charter, team matrix, escalation matrix, and RACI matrix.
• Create Epic tickets in JIRA and update all delivery progress.
• Track budgets, man-hours (via Clockify), and resource planning.

Project Delivery Phase:

• Attend weekly project review meetings and update Confluence notes and action items.
• Follow up on hardware manufacturing, logistics, and supply chain coordination.
• Monitor hardware and software deliverables, identify gaps, and create JIRA tickets for additional requirements.
• Collaborate with product teams to ensure timely delivery of features.
• Support invoicing, FOC materials tracking, and budget monitoring.
• Coordinate build handover to verification and validation teams.
• Monitor testing progress and escalate issues as needed.

Project Execution Phase:

• Support resource allocation and travel planning.
• Coordinate server readiness and create deployment tickets in JIRA.
• Lead integration testing with regional teams, customers, and HQ.
• Setup and lead war rooms if required.
• Assist in UAT test plans, KPI monitoring, ramp-up plans, and closure of NPD tickets.
• Ensure successful handover of projects to Client Services.