Project Manager / Client Success Manager - Paid Media

About Us:

We are a performance marketing agency specializing in driving success for e-commerce and D2C businesses. Our remote work culture ensures you can achieve targets from the comfort of your home. 🏠

We are looking for a dynamic digital marketing project manager to coordinate cross-functional teams and deliver exceptional client results. This role demands strong communication, agile project management, and a passion for continuous improvement. If you thrive in a fast-paced, innovation-focused environment, we’d love to meet you!

Who you are:

• Any Bachelor’s degree, with 3+ years’ experience in digital marketing, media, or analytics in a project management or similar role
• Proven experience delivering digital media, technology, and analytics projects, preferably within an agency environment.
• Strong understanding of digital marketing fundamentals, including Facebook ads, Google ads, sales funnels, campaign analytics, and reporting tools.
• Excellent verbal and written communication in English
• Experience with project management tools (e.g., Clickup, Monday.com, Trello) and workflow documentation
• Ability to work independently, prioritize deliverables, and meet deadlines in a dynamic environment
• Demonstrated ability to lead cross-functional teams and manage multiple projects simultaneously
• Sales experience is a plus

What you'll do:

Client Collaboration & Communication

• Serve as the main point of contact for clients, leading communications and building strong relationships.
• Translate client objectives into actionable, milestone-driven roadmaps.
• Establish and maintain high-quality, transparent project communication with all stakeholders.

Project Planning & Onboarding

• Manage and coordinate integrated project plans aligned with client strategic objectives.
• Oversee project estimations, onboarding, activation, and deliverables setup.
• Implement clear project scopes and processes to prevent scope creep.

Performance Monitoring & Reporting

• Measure and report on digital marketing campaign performance (ROI, KPIs).
• Provide infrastructure for constant performance health monitoring and timely reporting.

Process Management

• Develop, document, and continuously improve repeatable project processes.
• Track project tasks and risks systematically, proactively resolving issues before they escalate.
• Apply agile methodologies to drive project momentum.

Team Coordination & Leadership

• Lead cross-functional teams including media buyers, tech teams, designers, and strategists.
• Ensure teams meet timelines, goals, and client expectations.
• Provide accurate time and resource forecasting for ongoing and upcoming projects.

What we offer:

• Permanent remote work (pajamas encouraged!) 👖
• Competitive salary (we value your time and effort!) 💰
• Fun and supportive team culture (we value good vibes and killer memes!) 😉
• Growth opportunities to learn and develop your skills 🌱
• Opportunity to make a real impact on growing e-commerce businesses 📈