Project Manager - Change Management

You are a strategic thinker passionate about driving solutions in Change Management. You have found the right team. As a Project Manager - Change Management in the Cash Operations Change Management (CTB) Team, you will be responsible for promoting Operations Change Management and Strategic Initiatives at country and regional levels. You will enhance customer experience, manage customer fulfillment, technology, and infrastructural plans in partnership with business stakeholders and functional partners. You will oversee the implementation of e-commerce projects from start to finish in a fast-paced, digitally-centric environment. Perform operations impact analysis on new business initiatives, considering capacity, operating models, regulatory obligations, and control processes. Ensure operational requirements are defined during requirements and solution design phases. Manage operational readiness activities for the successful implementation of new products. Develop trusted relationships with cross-functional stakeholders and support collaboration. Apply structured problem-solving and design thinking to address strategic priorities. Manage communication of status updates to stakeholders and Senior Management. Coordinate and facilitate meetings, ensuring clear ownership of action items and providing project progress updates. Identify and manage project risks, issues, and dependencies, partnering with technology and product teams. Drive initiatives related to wellness, development, training, and risk management, while supporting young talent development and presenting business updates to senior executives. Hold a University/Master's Degree. Possess a comprehensive understanding of Treasury Services business, operations, and technology strategy. Be technologically savvy, with knowledge in Data Analytics, Data Visualization, and/or Intelligent Automation. Exhibit excellent written and oral communication skills in English. Show willingness to take ownership and accountability to achieve business goals and deliver specific results. Have a proven ability to motivate and build cohesive teams to achieve local, regional, and global objectives. Identify opportunities, initiate action, and escalate potential risks to minimize loss. Commit to providing high-quality client service and adapt to new work structures and processes.,