Project Management Associate

WhatYoullDo:

• Update project performance summaries (e.g., financials, utilization, SLA metrics) regularly;
• Own PMO processes and tools (e. g, project charter, ticket management system, issue management, communication and reporting, knowledge management, etc.)
• Prepare & Maintain Weekly Adhoc Tracking Reports;
• Facilitate continuous improvements leveraging various internal assets in consensus with key stakeholders;
• Maintain project documents repository and ensure timely updates and version control;

• Coordinate with team members to track the adherence on project processes (e.g., project status on ticket management system, etc.);
• Follow-up with clients PMO team on any issues with the PMO tools/processes that are shared across ZS and client (e.g., ticket management system, etc.) and work with them on updating and sharing performance summaries with key stakeholders.

WhatYoullBring:

• Graduate/post-graduate in any discipline with 1 to 3 years of experience in Project Management experience;
• Prior experience with program and PMO activity for large business transformations, or implementation of Digital strategy; experience managing large PMO vertical and client accounts;
• Any Life Science, Healthcare, Pharma or Consulting experience is a nice to have; Insurance or Finance industry experience also a plus;
• Strong understanding of project management phases, techniques, and tools & reporting;
• Ability to work in Agile, Waterfall and hybrid methodologies;
• Strong knowledge of PMI and Agile project management standards and terminologies.

Additional Skills:

• PMI/PMP, Prince2, or Agile certification desired;
• Ability to understand projects KPIs and SLAs;
• Experience managing multiple projects at once and ensuring priority of issues and risks.