Posted:1 week ago|
Platform:
On-site
Full Time
The purpose of this role is to ensure the delivery of Software products within the allotted budget time and that internal customer gets the best level of service.
Key responsibilities:
Ensures timely delivery of Software products, features, enhancements and bug fixes required to drive the adoption by internal teams as well as clients.
Maintains positive relationships with internal customers
Ensures the service delivered meets the service level agreements and fix it where it doesn t
Identifies customer needs within the business context and address feedback
Determines ways to reduce costs without sacrificing customer satisfaction
Builds partnerships with the delivery teams to identify solutions for issues that arise
Permanent
Merkle Science
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