Project Coordinator

Job Description

Role & responsibilities Maintain day to day communication with clients to understand their project requirements Follow up and maintain ongoing relationship to ensure consistent business from the existing client Daily work allocation based on resource availability in coordination with Team Leaders and Project Managers Coordinate with Project team to ensure to develop a time line, create schedules, and accordingly maintain a communication channel to ensure seamless deliverable Handling project inquiries from existing clients and new inquiries Ensure timely deliveries of completed or progressive dispatches Participate in technical discussions with the clients alongside Project team Maintaining client data base and reports for new inquiries, existing clients etc. Work with Outsourcing Partners and facilitate communication where required Coordinating with Project team for developing Project Case studies, other operational materials etc. Reporting any project related issues to senior Management team in a timely manner Preparing project proposals, SLAS, Man month Agreement and other relevant documents for clients Invoicing and reviewing overall monthly revenue billing and collection Preferred candidate profile Excellent Communication skills in English (Verbal and Written) Ability to communicate seamlessly with USA and UK based clients Willingness to work in a high pressure and fast environment Ability to get work done, coordinate amongst multiple departments Excellent skill sets in Ms-Office, Outlook and other communication platforms like Zoom, Teams, Skype etc. International experience in IT & KPO industry will be preferred Perks and benefits 3 Saturday offs Performance Based incentive Unlimited No cost Beverages Training sessions for lateral growth