Project Coordinator (Preferred Localization or Translation industry)

Job title: Project Coordinator

Location: Noida (Work from office)

Shift: US Shift

Job Responsibilities: To assist Project Coordinator in managing the efficiency and productivity of multilingual translation projects by scheduling and monitoring workflows and ensuring that all projects are strategized to be cost effective by means of departmental data analysis.

Duties:

• Serve as the liaison between clients and the company

• Maintain CRM database up to date with all the information relevant to each account

• Monitor daily production of assigned projects • Communicate on a daily basis with linguistic teams

• Prepare client quote and/or project, as needed

• Develop project workflows to help ensure lowest cost, while maintaining highest customer quality

• Ensure processes used meet all client and vendor contractual requirements

• Assist in management of linguistic teams according to project assignments

• Provide the translation team with all necessary tools in order to ensure delivery of a top-quality product; (i.e. translation tools training, glossaries, and guidelines)

• Schedule quality control processes for active or completed projects with a higher-level team member

• Ensure projects are completed and delivered to clients in a timely manner with the utmost attention to quality, following all established department and company ISO-documented quality processes

• Maintain effective vendor relationship to ensure quality product delivery

• Relay relevant complaints related to vendor, translation quality, and/or formatting to a higher-level team member and recommend needs to maintain the accounts in good standing