Project Coordinator

Duties/Responsibilities: Coordinate project activities, resources, equipment, and information. Manage client relationships and act as the main point of contact for client communications. Handle email correspondence promptly and professionally. Monitor software systems and applications to ensure optimal performance. Raise and track support tickets as necessary and ensure timely resolutions. Liaise with offshore teams to coordinate project tasks and communications. Monitor and track project progress and handle any issues that arise. Use project management tools to monitor working hours, budget, and plans. Prepare and maintain comprehensive project documentation, plans, and reports. Ensure standards and requirements are met through conducting quality assurance tests. Required Skills & Attributes: PMP/PRINCE2 certification is a plus. Experience with Agile/Scrum methodologies. Knowledge of IT infrastructure and software development processes Required Qualifications: Bachelors degree in information technology, Business Administration, or a related field. Proven experience as a Project Coordinator or similar role in IT projects. Familiarity with project management software tools, methodologies, and best practices. Excellent communication and organizational skills. Strong problem-solving skills and attention to detail. Experience in client management and onshore coordination. Ability to work independently and as part of a team