Program Manager - Operations

10 years

0 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Job Summary

Drive continuous improvement culture through training coordination and implementation of principles of LeanSix Sigma in day to day operations in KPOBPO

Understands and articulates problems issues in a timely and accurate manner from the delivery operations teams

Prepare business cases project charters Automation Assessments RPA Business Requirement Documents BRD and use cases

Participate in exploring solutions for problems and process bottlenecks

Actively contributes to change implementation


Responsibilities

Must be certified Green Belt from a reputed certifying body organization eg ASQ or equivalent with excellent command in LeanSix Sigma methodology

Must have experience in relevant domain reputed KPO is preferred

Must have 10 years of work experience with minimum 4 years of relevant experience

Must have excellent analytical presentation communication skill Should be a self-starter

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Cognizant

IT Services and IT Consulting

Teaneck New Jersey

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