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Program Manager, Lead Development, PSME

Program Manager, Lead Development, PSME

Amazon

2 - 4 years

12 - 16 Lacs

Hyderabad

Posted:6 hours ago| Platform:

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Skills Required

project management pardot ms access program machine learning crm marketing automation

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Program Manager, Lead Management, youll play a key role in improving how we capture, track, and optimize leads across our marketing and sales teams Youll work closely with global stakeholders to develop solutions that enhance lead management, automate processes, and improve reporting and analytics This is a great opportunity to learn and grow in a fast-paced environment, working on real business challenges that shape how Amazon Business reaches and engages customers Improve lead management processes by collaborating with sales and marketing teams to optimize tools like Salesforce and Pardot Support integrations between third-party platforms and our CRM/marketing automation systems Analyze data and trends to identify opportunities for automation and process improvements Work cross-functionally with sales, marketing, and tech teams to gather requirements and drive roadmap planning Help define best practices for lead tracking, qualification, and reporting Provide hands-on project management, tracking deliverables and ensuring smooth execution Communicate updates effectively, presenting insights and recommendations to stakeholders

Basic Qualifications

Bachelors degree in business, marketing, or a related field 2-4 years of experience with CRM and marketing automation tools like Salesforce, Marketo, or Pardot Familiarity with lead management processes and marketing operations Strong organizational and problem-solving skills with attention to detail Ability to analyze data and make recommendations to improve performance Comfortable working in a fast-paced, team-oriented environment Excellent communication skills, able to explain technical concepts to non-technical audiences

Preferred Qualifications

Experience with large-scale CRM or marketing automation implementations Certifications in Marketo, Pardot, or Salesforce Experience managing multiple projects and collaborating with global teams Basic Qualifications 2+ years of program or project management experience

Preferred Qualifications

Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document

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Program Manager, Lead Development, PSME