Professional Services Engineer

Job Description

Were seeking a Professional Services Engineer to join our Technical Solutions team in Boston. In this role, youll be pivotal in implementing customized solutions for our clients, enabling seamless data migration and integration into their IT environments. Youll develop integrations, conduct data migrations, create custom reports, and consult on SSO and API usage. Your technical expertise will directly impact our clients success and satisfaction with our product. If youre a skilled developer with a passion for problem-solving and customer service, wed love to have you on board. Responsibilities Develop and implement customized integrations for clients Perform data migrations and create custom SQL reports Implement new internal tools, including requirement gathering and technical design Configure technical account settings and customized features for customers Provide SSO and API consultations and troubleshooting Communicate effectively with non-technical teams and clients Perform feasibility analysis for technical deliverables Participate in customer calls for technical support and requirement gathering Implement improvements to technical infrastructure and refactor codebase Review Statements of Work for technical deliverables This job is provided by Shine.com Show more Show less