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Customer Support Representative

0 years

0 Lacs

Gurugram, Haryana, India

Posted:1 day ago| Platform: Linkedin logo

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Skills Required

support schedule resolve communication service development

Work Mode

On-site

Job Type

Full Time

Job Description

Voice Process Executive - Airtel Payment Bank Position: Voice Process Executive Department: Customer Support Salary: 16,500 in-hand (Fresher) / 20,000 in-hand (Experienced) Work Schedule: 6 days a week Work Mode: Work from Office Qualifications Graduation is mandatory. Key Responsibilities Handle incoming customer calls related to Airtel Payment Bank services and products. Provide accurate information, assist with inquiries, and resolve customer issues effectively. Maintain high levels of customer satisfaction through exceptional communication and problem-solving skills. Document customer interactions and feedback for continuous improvement. Collaborate with team members to achieve performance targets and enhance service delivery. Skills Required Excellent communication skills (Versant Level 5 or equivalent). Strong listening skills and ability to empathize with customers. Ability to work in a fast-paced environment and manage multiple tasks. Proficient in using basic computer applications. Experience Open to both freshers and candidates with prior experience in customer service. Why Join Us? Competitive salary package with opportunities for growth. A dynamic work environment with a focus on employee development. Be part of a leading financial services organization. This job is provided by Shine.com Show more Show less

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