Professional Services Engagement Manager

Role Overview:

The position of Skyhigh Security Engagement Manager requires theoretical and practical application of highly specialized knowledge gained through the attainment of sound qualification in a field related to the specialty occupation, such as Project Management, Computer Science, Information Technology, or in a closely related or equivalent field, such as Electrical or Electronic Engineering.

About the role:

• Performing all project management activities on large and/or complex engagements, including project work plan development and tracking, resource scheduling, priority management, change management, project status reporting, tracking, and resolving issues, Managing multiple projects simultaneously.
• Contributing to PMO collateral including both collateral/deliverables/methods.
• Creates/tracks/adjusts the project or program schedule. Assesses risks and identifies issues and solutions to timely and efficiently achieve program goals or project objectives while maintaining quality standards. Monitors progress against schedule and determines and takes remedial action as appropriate.
• Handles projects of moderate scope and high complexity or of broad scope and moderate complexity. Plans/manages projects directly related to corporate policies or general business operations to meet specific objectives or general goals. Has decision making authority at the project level.
• Plans and schedules work ensure the completion of intermediate milestones and overall project or program in timely manner.
• Participating in external project management communities; and
• Providing community leadership through mentoring junior team members and intellectual capital development.
• Participating and contributing to at least one Skyhigh Center of Excellence.
• Identifying additional sales opportunities resulting from engagement work; Supporting business development processes as required.
• Managing Statement of Work preparation, purchase orders, price quotes, and other contractual materials as part of scheduling and deploying consulting resources.
• Managing engagements to achieve on-time and on-budget delivery; Managing other project management resources on large and/or complex engagements.

About you:

• You have 6+ years of experience in customer facing roles in software/IT/Cybersecurity industry.
• PMP/PMI/CSM or similar certification or experience will be preferred.
• You have the ability to analyze complex customer business and technical requirements.
• You have knowledge of business practices and procedures in order to perform non repetitive, analytical work.
• You are comfortable working with JIRA, Excel, Project online, PowerPoint etc.
• Skyhigh's Professional Services is spread across multiple Geos/Time zones and cultures; you will need the ability to priorities tasks and manage self-manage your time efficiently a high level of self-initiative and self-motivation flexibility to manage your working time to accommodate the needs of the business
• You have demonstrated experience with managing programs and processes in a matrix organization to deliver results.
• You have demonstrable experienced in leading large, complex, multi-site/geo projects to success.
• The ability to provide high quality reports and provide fluid discussions on project/program deliverables in both written and oral English is a key skill needed for this role.
• Having a background in Cybersecurity is plus.