As an Engagement Manager, you will have dual responsibilities within the Professional Services organization. The first will be to collaborate with members of sales team to create service proposals for our prospects and customers during the pre-sales process. Our Services model is based on predefined service packages that are designed to deliver accelerated value to our customers within a short period of time. The second will be to manage the delivery of our service projects to our customers over a multi-week period ensuring that requirements are being met by our consultants and deliverables arrive on schedule. The Professional Services team uses an Agile Sprint model to design, develop and deliver our consulting services to our customers. The ideal candidate has a technical background, proven project management experience, team leadership abilities and business development experience. You enjoy managing a wide variety of technical projects demonstrating an attention to detail, patience and pragmatism never losing sight of the customer s business objectives. Manage professional services engagements by defining deliverables, timelines and reporting procedures, and driving projects to successful completion. Own the success of your portfolio of customers, including project execution, retention, renewal and upsells. Ensure that customers fully leverage their Redis Enterprise subscriptions and services on an ongoing basis and derive maximum value from their investments. Develop technical expertise with Redis, Redis Enterprise and Redis Stack and leverage that expertise to develop SOW proposals and guide technical discussions during consulting engagements. Develop business strategies that enable customers to grow in deployment maturity and competence and successfully execute key database projects. Develop deep relationships with customers. Travel to customer sites, trade shows and sales prospects as needed. Use customer feedback and insights to improve product and technical materials, while providing feedback to Product Management and R&D teams. 5+ years of consulting and engagement management experience serving enterprise customers. Excellent communication skills, including presentation, oral, written and listening capabilities. The ability to facilitate discussions and resolve conflicts is vital. Experience with new technology adoption, business transformation and change management. Project Management Professional (PMP) and/or Agile Scrum certifications. BS in Computer Science / B.A. or equivalent technical work experience. ce or home, per sales team structure and management directi Previous experience with open-source solutions and/or NoSQL platform products is a plus. Professional Services and/or Development Management experience is a big plus. Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond,we offer all our team members fantastic benefits and perks: Unlimited time off to promote a healthy work life balance Ability to influence a high-performance company on its way to IPO

As a Solutions Architect (BFSI segment), you will educate and collaborate with customers to create customized Redis powe'red solutions for their specific business and database needs, helping them increase business value and overcome challenges. You will drive POCs, pilots, challenges and evaluations, working hands-on with our customers using one of the best technologies in the market. The ideal candidate is a good listener with a talent for creative solutions. You enjoy tackling a wide variety of technical challenges patiently and pragmatically, never losing sight of the customer s business objectives. If you are a technology expert, with desire to provide potential customers with the best customer experience, this is the right challenge for you. Redis hires for this and similar roles on an ongoing basis, so your application will be collected and kept on file as needs arise, subject to and in accordance with applicable law. Redis may not contact you immediately following receipt of your application. Help customers meet their technology and business requirements with Redis databases using Redis products, solutions and services. Understand, quantify and verify the business needs of customers and their specific use cases. Work diligently with the customer s technical teams (architects, developers, PMOs and C-level experts) to ensure the success of all customer POCs and pilots. Collaborate closely with the Sales team to develop effective account strategies and identify new account opportunities, as we'll as new business with existing accounts. Present the company, its capabilities and technology in a highly professional and exciting way that will engage customers and help them see the business impact and competitive advantages of the Redis offering. Use customer feedback and insights to improve product materials, technical best practice and technical materials, while providing feedback to Product Management teams and R&D. 3+ years of experience in pre-sales engineering (ideally database engineering) for enterprise software Hands-on experience with server-side software development and Linux Experience with scalable and highly available distributed systems BS in Computer Science / B.A. or equivalent work experience A team player with excellent communication and presentation skills Able to travel regularly to visit customer sites Experience in BFSI (Banking, Financial Services, and Insurance) segment. Proven experience working with public and private sector banks is essential. Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our team members fantastic benefits and perks: Flexible vacation time to promote a healthy work-life balance Health insurance, paid paternity leave, and pension plan Ability to influence a high-performance company on its way to IPO

As a Solutions Architect, you will educate and collaborate with customers to create customized Redis powe'red solutions for their specific business and database needs, helping them increase business value and overcome challenges. You will drive POCs, pilots, challenges and evaluations, working hands-on with our customers using one of the best technologies in the market. The ideal candidate is a good listener with a talent for creative solutions. You enjoy tackling a wide variety of technical challenges patiently and pragmatically, never losing sight of the customer s business objectives. If you are a technology expert, with desire to provide potential customers with the best customer experience, this is the right challenge for you. Redis hires for this and similar roles on an ongoing basis, so your application will be collected and kept on file as needs arise, subject to and in accordance with applicable law. Redis may not contact you immediately following receipt of your application. What you'll do: Help customers meet their technology and business requirements with Redis databases using Redis products, solutions and services. Understand, quantify and verify the business needs of customers and their specific use cases. Work diligently with the customer s technical teams (architects, developers, PMOs and C-level experts) to ensure the success of all customer POCs and pilots. Collaborate closely with the Sales team to develop effective account strategies and identify new account opportunities, as we'll as new business with existing accounts. Present the company, its capabilities and technology in a highly professional and exciting way that will engage customers and help them see the business impact and competitive advantages of the Redis offering. Use customer feedback and insights to improve product materials, technical best practice and technical materials, while providing feedback to Product Management teams and R&D. What will you need to have 3+ years of experience in pre-sales engineering (ideally database engineering) for enterprise software Hands-on experience with server-side software development and Linux Experience with scalable and highly available distributed systems BS in Computer Science / B.A. or equivalent work experience A team player with excellent communication and presentation skills Able to travel regularly to visit customer sites Excellent written and spoken English Based in Bengaluru We give back to our employees: Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our team members fantastic benefits and perks: Competitive salaries and equity grants Flexible vacation time to promote a healthy work-life balance Health insurance, paid paternity leave, and pension plan Flexible working options Team celebrations and recreation events Learning and development opportunities Ability to influence a high-performance company on its way to IPO

We re Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you re welcome.) At Redis, you ll work with the fastest, simplest technology in the business whether you re building it, telling its story, or selling it to our 10,000+ worldwide customers. We re creating a faster world with simpler experiences. You in? Pre-Sales Solution Architect BFSI (Mumbai) Are you passionate about technology and eager to make an impact in the BFSI sector? Join our team at Redis India as we revolutionize data solutions for public and private sector banks. Key Requirements Minimum 10 years of IT experience with at least 3 years in pre-sales (ideally in databases). Proven experience working with BFSI (public and private sector banks) is essential. Familiarity with NoSQL databases is a strong advantage. Hands-on with server-side dev, Kubernetes and Linux. Knowledge of scalable, distributed systems BS in CS / equivalent work experience Strong communication and presentation skills Based in Mumbai with the ability to travel Work with cutting-edge Redis technology. Collaborate with industry leaders in the BFSI space. Be part of a team that s driving innovation and transformation in data solutions. Here s Why Redis is the Right Move for You Explosive Market Opportunity: $300B database market by 2030. Redis is the most loved NoSQL DB. AI-Powered Future: $250B AI infrastructure growth by 2030. Redis powers AI-native companies and F100. Unmatched Performance: Redis is the world s fastest real-time data platform. Deep Ecosystem Integration: Redis is a first-party service on Microsoft Azure. Why You ll Love This Job As a Solutions Architect (BFSI), you ll educate and collaborate with customers to build customized Redis-powered solutions. You ll run POCs, pilots, and evaluations, using one of the best tech stacks in the market. You ll solve real-world challenges while delivering exceptional customer experiences. Help customers meet business and tech goals using Redis solutions. Understand and verify business needs and use cases. Collaborate with technical teams to ensure successful POCs and pilots. Work with Sales to develop account strategies and identify new opportunities. Present Redis capabilities in compelling ways that align with business value. Provide feedback to improve product materials and influence R&D. Competitive salary and equity grants Flexible vacation for work-life balance Health insurance, paid paternity leave, pension plan Remote-friendly, flexible work options Be part of a high-performance company on the path to IPO As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.

We re Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you re welcome.) At Redis, you ll work with the fastest, simplest technology in the business whether you re building it, telling its story, or selling it to our 10,000+ worldwide customers. We re creating a faster world with simpler experiences. You in? Why Redis? Data is the lifeline of every business, and Redis helps organizations reimagine how fast they can process, analyze, make predictions, and take action on the data they generate. Redis provides a competitive edge to more than 8,000 global businesses with Redis Enterprise. We have major strategic partnerships with cloud vendors Amazon Web Services, Microsoft Azure, and Google Cloud. We re a unicorn company with a valuation of more than $2 billion and have raised more than $347 million in funding. We re growing fast and expanding our team across the globe. As a Consulting Engineer, you will consult for and collaborate with customers to create customized Redis-powered solutions for their specific business and data service needs helping them increase business value and overcome challenges. You will design, develop and deliver data service solutions for our customers across their development, QA and production environments using one of the best technologies in the market. Why would you love this job? The ideal candidate has a strong technical background and is a good listener with a talent for developing impactful solutions. You enjoy tackling a wide variety of technical challenges patiently and pragmatically, never losing sight of the customer s business objectives. If you are a technology expert, with a desire to provide our new and existing customers with the best service experience, this is the right challenge for you. What you ll do: Develop technical expertise with Redis and Redis Enterprise and serve as a subject matter expert with our customers. Help customers meet their technology and business requirements with Redis Enterprise using our suite of products, solutions and services. Provide hands-on technical implementation services, including end-to-end testing of completed solutions within customer environments. Assist customers with their Redis development projects using programming languages such as Java, MS.NET C#, Python and Go. Work diligently with the customer s technical teams (architects, developers, PMOs and C-level experts) to ensure the success of production solution deployments within their environments. Collaborate with the Sales organization to develop effective account strategies and identify new business opportunities within an existing account. Deliver remote and onsite product training to our customers in a highly professional and educational manner that will engage them in the projects you will consult on. Use customer feedback and insights to improve product and technical materials, while providing feedback to Product Management teams and R&D. What will you need to have? 3+ years of experience in post-sales consulting (ideally database engineering) for enterprise software Hands-on experience with client library and server-side code development, RESTful APIs and Linux Indepth hands-on experience with one of AWS, Azure, GCP BS in Computer Science / B.A. or equivalent work experience A team player with strong technical, communication and time management skills Excellent written and spoken English Available to travel up to 10% of the time when conditions permit; the location is flexible, working from office or home, per sales team structure and management directives Extra great if you have: Prior experience with scalable and highly available distributed systems Docker and Kubernetes experience are a plus #LI-Remote #LI-LA1 As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.