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About Apollo Hospitals Enterprise Limited Apollo Hospitals was established in 1983 by Dr. Prathap C Reddy , renowned as the architect of modern healthcare in India. As the nation’s first corporate hospital , Apollo Hospitals is acclaimed for pioneering the private healthcare revolution in the country. Apollo Hospitals has emerged as Asia’s foremost integrated healthcare services provider and has a robust presence across the healthcare ecosystem, including Hospitals, Pharmacies, Primary Care & Diagnostic Clinics and several retail health models. The Group also has Telemedicine facilities across several countries, Health Insurance Services, Global Projects Consultancy, Medical Colleges, Medvarsity for E-Learning, Colleges of Nursing and Hospital Management and a Research Foundation. In addition, ‘ASK Apollo’ – an online consultation portal and Apollo Home Health provide the care continuum. The cornerstones of Apollo’s legacy are its unstinting focus on clinical excellence, affordable costs, modern technology and forward-looking research & academics. Apollo Hospitals was among the first few hospitals in the world to leverage technology to facilitate seamless healthcare delivery. The organization embraced the rapid advancement in medical equipment’s across the world, and pioneered the introduction of several cutting edge innovations in India. Recently, South East Asia’s first Proton Therapy Centre commenced operations at the Apollo Centre in Chennai. Since its inception, Apollo Hospitals has been honoured by the trust of over 150 million individuals who came from 140 countries. At the core of Apollo’s patient-centric culture is TLC (Tender Loving Care) , the magic that inspires hope amongst its patients. We are Hiring! ✔️ Are you an experienced Communication & Behavioural Trainer with a strong background in Luxury/Business Hotel or Hospitality industry ? ✔️ Are you passionate about Customer Centric Services & building capability of team members on the Soft Skills, Behavioural & Effective Communication? ✔️ Are you curious to explore a career in Healthcare sector with Asia's foremost integrated healthcare services provider Apollo Hospitals? We’re looking for: ✔️ Dynamic individuals who have a proven experience in training within the hotel / hospitality sectors (mandatory) with operational background in Customer Service . ✔️ Proven experience in language proficiency , communication , soft skills , or etiquette training , preferably within hotel/hospitality or healthcare sector . ✔️ Proficiency in the local language (Mandatory) and strong communication (written & spoken) skills. ✔️ Experience in tailoring training programs to meet regional needs , ensuring they address cultural and operational nuances. ✔️ Familiarity with Instructional Design (ID) , adult learning principles and working experience in LMS . ✔️ Strong ability to measure training effectiveness and apply insights to improve program design & delivery. Key Deliverables: ✔️ Proficiency, soft skills, and business etiquette training programs, ensuring communication standards required for a best-in-class patient experience. ✔️ Design and conduct Training Needs Identification (TNI) and Training Needs Analysis (TNA) to develop targeted programs addressing communication skill gaps. ✔️ Provide on-the-ground support and guidance to nursing staff, fostering a culture of continuous learning and professional development. ✔️ Act as Subject Matter Expert contribute to building content in the respective domain. Location: Chennai & Mumbai Region (Locals preferred with regional language proficiency) Working Days: Mon-Sat Mode of work: On-Site Industry: Hotels/Hospitality/Healthcare Years of Experience: 5-10 years 📩 Apply now! Drop resumes to yesmin_t@apollohospitals.com Note: Profiles matching with above criteria only will be contacted. #Hiring #HospitalityJobs #HotelIndustry #CustomerSerivce #BehaviouralTrainer #CommunicationTrainer #HelathcareJobs #TrainingAndDevelopment #TrainingJobs Show more Show less
