Job
Description
About Apollo Hospitals Enterprise Limited
Apollo Hospitals
was established in
1983
by
Dr. Prathap C Reddy
, renowned as the architect of modern healthcare in India. As the nation’s
first corporate hospital
, Apollo Hospitals is acclaimed for pioneering the private healthcare revolution in the country. Apollo Hospitals has emerged as
Asia’s foremost integrated healthcare services provider
and has a robust presence across the healthcare ecosystem, including Hospitals, Pharmacies, Primary Care & Diagnostic Clinics and several retail health models. The Group also has Telemedicine facilities across several countries, Health Insurance Services, Global Projects Consultancy, Medical Colleges, Medvarsity for E-Learning, Colleges of Nursing and Hospital Management and a Research Foundation. In addition, ‘ASK Apollo’ – an online consultation portal and Apollo Home Health provide the care continuum.
The cornerstones of Apollo’s legacy are its unstinting focus on clinical excellence, affordable costs, modern technology and forward-looking research & academics. Apollo Hospitals was among the first few hospitals in the world to leverage technology to facilitate seamless healthcare delivery. The organization embraced the rapid advancement in medical equipment’s across the world, and pioneered the introduction of several cutting edge innovations in India. Recently,
South East Asia’s first Proton Therapy Centre
commenced operations at the Apollo Centre in Chennai.
Since its inception,
Apollo Hospitals
has been honoured by the trust of over
150 million
individuals who came from 140 countries. At the core of Apollo’s
patient-centric culture is TLC (Tender Loving Care)
, the magic that inspires hope amongst its patients.
We are Hiring!
✔️ Are you an experienced
Communication & Behavioural Trainer
with a strong background in
Luxury/Business Hotel or Hospitality
industry
?
✔️ Are you passionate about
Customer Centric Services
& building capability of team members on the
Soft Skills, Behavioural & Effective Communication?
✔️ Are you curious to explore a career in
Healthcare sector
with Asia's foremost integrated healthcare services provider
Apollo Hospitals?
We’re looking for:
✔️
Dynamic individuals who have a proven experience in training within the
hotel / hospitality sectors (mandatory)
with operational background in
Customer Service
.
✔️
Proven experience in
language proficiency
,
communication
,
soft skills
, or
etiquette training
, preferably within
hotel/hospitality or healthcare sector
.
✔️ Proficiency in the
local language (Mandatory)
and
strong communication (written & spoken)
skills.
✔️ Experience in tailoring training programs to meet
regional needs
, ensuring they address cultural and operational nuances.
✔️ Familiarity with
Instructional Design (ID)
,
adult learning principles and
working experience
in LMS
.
✔️ Strong ability to
measure training effectiveness
and apply insights to improve program design & delivery.
Key Deliverables:
✔️ Proficiency, soft skills, and business etiquette training programs, ensuring communication standards required for a best-in-class patient experience.
✔️ Design and conduct Training Needs Identification (TNI) and Training Needs Analysis (TNA) to develop targeted programs addressing communication skill gaps.
✔️ Provide on-the-ground support and guidance to nursing staff, fostering a culture of continuous learning and professional development.
✔️ Act as Subject Matter Expert contribute to building content in the respective domain.
Location:
Chennai & Mumbai Region (Locals preferred with regional language proficiency)
Working Days:
Mon-Sat
Mode of work:
On-Site
Industry:
Hotels/Hospitality/Healthcare
Years of Experience: 5-10 years
📩 Apply now! Drop resumes to yesmin_t@apollohospitals.com
Note: Profiles matching with above criteria only will be contacted.
#Hiring #HospitalityJobs #HotelIndustry #CustomerSerivce #BehaviouralTrainer #CommunicationTrainer #HelathcareJobs
#TrainingAndDevelopment #TrainingJobs
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