138 Products Services Jobs - Page 5

Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2.Engage with delivery team to ensure right solution is proposed to the customer a.Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b.Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3.Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: Change Practice SME.

Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2.Engage with delivery team to ensure right solution is proposed to the customer a.Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b.Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3.Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: Change Practice SME.

Develop comprehensive documentation that meets organizational standards.Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content.

Job Overview TE Connectivity's Sales and Marketing Teams are responsible for the sales and marketing of TE's products, systems or services including sales oriented activities, market development and communications. Responsibilities Leads and manages the sales team, facilitates strategic planning process, and drives the incremental growth objectives of key product lines. Managing the sales team and managers and supporting the development of sales training programs and tools to ensure team members are equipped to achieve their targets. Analyzing competitive activity, business opportunities, sales trends, and results within a region and developing monthly sales territory and account strategies to increase market share. Collaborating with other departments, such as marketing, product development, and finance, to align sales strategies with overall company objectives. Meeting and exceeding assigned targets for profitable sales and growth across product lines, market areas, and channels. Leads the Sales Segment - CAM Team Management Education and Knowledge Requires bachelor s degree BE/ B-Tech (Electrical / Electronics / Mechanical) with Master s degree preferred. Critical Experience 12 or more years of experience in account management and Sales. Good exposure to automotive OEM s / Tier-1s Exposure to Interconnection ecosystem (Harness makers, component manufacturer s) preferred. High level of relationship management and can manage multiple key accounts Excellent leadership and team management skills - ability to train and mold the team for success. Expert level of Sales forecasting, strategic sales planning and understanding customer needs Expert level of negotiation and relationship management. Expert level of account management, sales forecasting and strategic sales planning Collaborates with the customer on large account activities and monitors customer satisfaction. Competencies Motivating Others Building Effective Teams Managing and Measuring Work SET : Strategy, Execution, Talent (for managers)

Roles and Responsibility Develop and maintain strong relationships with existing customers to increase business growth. Identify new business opportunities and generate leads through networking and prospecting. Conduct market research to stay updated on industry trends and competitor activity. Collaborate with internal teams to develop and implement effective sales strategies. Provide excellent customer service and resolve customer complaints professionally. Meet or exceed monthly sales targets and performance goals. Job Requirements Minimum 3 years of experience in the BFSI industry, preferably in sales or customer service. Strong knowledge of banking products and services, including savings accounts, loans, and credit cards. Excellent communication and interpersonal skills, with the ability to build strong relationships. Proven track record of meeting or exceeding sales targets and performance goals. Ability to work in a fast-paced environment and adapt to changing circumstances. Strong analytical and problem-solving skills, with attention to detail and accuracy.

Roles and Responsibility Manage and supervise a team of retail banking professionals to achieve business objectives. Develop and implement strategies to drive sales and revenue growth. Build and maintain relationships with key stakeholders, including customers and partners. Ensure compliance with regulatory requirements and internal policies. Analyze market trends and competitor activity to identify opportunities and threats. Collaborate with cross-functional teams to achieve organizational goals. Job Requirements Strong leadership and management skills, with the ability to motivate and inspire teams. Excellent communication and interpersonal skills, enabling building strong relationships with stakeholders. Proven track record of achieving business targets and driving sales growth. Ability to analyze data and make informed decisions to drive business outcomes. Strong knowledge of the BFSI industry, including products and services. Experience in managing and supervising a team of retail banking professionals.

Roles and Responsibility Develop and maintain strong relationships with existing customers to increase business growth. Identify new business opportunities and expand the customer base. Provide excellent customer service and resolve customer complaints promptly. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of customer needs and preferences. Job Requirements Strong knowledge of the BFSI industry and its regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience in relationship management and customer service. Familiarity with financial products and services, including savings accounts, loans, and credit cards.

Key Responsibilities: Make outbound calls to potential customers from the provided leads or databases. Explain products/services, answer queries, and generate interest in offerings. Follow up on previous interactions and maintain customer relationships. Record and update customer details, feedback, and status in CRM or call logs. Achieve daily/weekly/monthly call and conversion targets. Work closely with the sales team to schedule appointments or transfer leads.Sales Coordinator: Support the sales team by handling administrative tasks and customer communications. Coordinate with clients regarding order updates, quotations, and documentation. Track sales leads, customer orders, and ensure timely delivery/closure. Maintain and update sales records, reports, and CRM data. Handle inbound queries and route them to appropriate sales personnel. Assist in preparing sales presentations, proposals, and reports.Experience: Minimum 1 year in tele calling.Skills: Strong communication skills

Customer service skills. The ability to work well with others. Leadership skills. The ability to sell products and services. Business management skills. Stock and inventory keeping. Excellent verbal communications skills. Sales target oriented.

Create content, generate ideas, draft copy Be receptive to creative inputs and process feedback to deliver error-free output Collaborate with designers, supervisors, and other members of the team to improve output and to fulfill the briefs objective(s) Develop and write creative copy for marketing materials that effectively communicates the value of the products or services to the target audience Minimize iterations through a thorough understanding of the assigned brand and its objectives Participate in training programs and workshops to develop skills and knowledge relevant to the role

Roles and Responsibilities: Contact decision-makers & screen potential business opportunities in US. Managing sales pipeline and developing new business opportunities and key accounts. Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships. Expected to make cold calls and engage in direct email communication with International customers with major focus on North America to promote our line of business. Support deal structure and pricing with business value analysis; negotiate prices for proactive bids and proposals. Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets. Monitor and evaluate industry trends and customer drivers and regularly meet with management and stakeholders to discuss strategy. Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources. Develop and implement overarching outbound sales and business development strategy, sales processes, structure, and best practices across the company. Assist in the coordination and implementation of marketing strategies. Being knowledgeable about products and services offered by the business. Being aware of market trends and competitors. RequirementsSkills and Experience Required: Recording of all sales activities in the trackers and maintaining it up to date. Meets targets and deadlines Should have the ability to open the customer doors for the business. Successful track record in sales and negotiation. Excellent verbal and written communication skills. Working experience with sales techniques. Proficiency with data analysis, forecasting, and budgeting. Writing reports and analyzing relevant business data. Ability to work independently and as part of a team. Must have basic knowledge of MS Office Good at using MS Excel and MS PowerPoint. Industries to focus : Manufacturing/ Automotive /Turbomachinery/Aerospace/Industrial products and machines/Oil and Gas/Process Industries (Waste to Energy/Power) Qualifications and Experience: BE Mechanical / Production /Auto / Industrial, Engineering graduate is preferred. 3 to 7 years of work experience in Business Development Engineering services industry is preferred. Worked in International Sales for any product company with particular focus in EMEA, NA, LATAM regions.

This is a full-time on-site role for a Telecaller at Franchise Brigade located in Bengaluru. The Telecaller will be responsible for making cold calls, following up on warm leads, booking appointments with potential clients, and achieving sales targets. The Telecaller will work closely with the sales team and report to the Sales Manager. Languages : English/Hindi/Kannada/Telegu/Tamil/Malayalam Qualifications - Proven experience as a Telecaller or similar sales/customer service role - Excellent communication and interpersonal skills - Familiarity with MS Office and CRM software - Ability to learn about our products and services quickly, and articulate the benefits to potential clients - Ability to work independently and as part of a team, and achieve sales targets in a fast-paced environment - High school diploma or equivalent; Bachelor's degree is a plus

Role Description : This is a full-time on-site role for a Telecaller at SHOBI Group. As a Telecaller, you will be responsible for making outbound calls to potential customers, answering incoming calls, providing product information, scheduling appointments, and maintaining customer records. You will also be required to achieve sales targets, handle customer inquiries and complaints, and contribute to the overall success of the sales team. Responsibilities: - Conduct outbound calls to potential customers. - Promote and sell products/services. - Generate leads and maintain customer databases. - Follow up on customer inquiries. Requirements : - Excellent communication skills. - Minimum [1 or 2] years of experience in telecalling or customer service. - Ability to handle rejection and remain positive. - Proficiency in relevant languages. - Basic computer skills.

Sales & Marketing Engineer will combine technical knowledge with sales skills to provide pre-sales and post-sales support, ensuring customers understand and purchase products/services that meet their needs. The role involves building relationships with clients, driving sales growth, and promoting technical solutions to achieve organizational goals.

As an Assistant Manager- Purchase you will be responsible for procuring goods and services required by the organization. You will play a crucial role in ensuring that the company obtains quality products at competitive prices while maintaining strong vendor relationships. This position requires a keen eye for detail, excellent negotiation skills, and a strong understanding of procurement processes.

Roles & Responsibilities: We offer an end-to-end B2B solution for selling products and services. New Business Development, including prospecting, understanding requirements, and proposing solutions for admission and recruitment needs of clients (new, existing, and potential). Customizing solutions by leveraging the product mix. Building compelling proposals, negotiating, closing, and collecting. Cross-selling and up-selling to existing clients. Constantly enhancing the wallet share and mind share of existing clients. Working in cross-functional teams. Consistently meeting KPIs and set business targets. Understanding of Enterprise Sales, B2B Sales, Corporate Sales, or SME.

The Marketing Executive will be responsible for market planning, market research, communication, sales, and overall marketing activities.jd: Key Responsibilities: Assist in the development and execution of marketing campaigns, both online and offline, to promote products and services. Manage and update content on the company website and social media platforms. Coordinate with external vendors, partners, and agencies for marketing materials and campaigns. Conduct market research to understand customer needs, trends, and competitor activities. Help create and implement digital marketing strategies, including SEO, SEM, email marketing, and paid social media campaigns. Analyze and report on the performance of marketing campaigns using relevant tools (Google Analytics, social media analytics, etc.). Support the creation of promotional materials, including brochures, newsletters, and advertisements. Assist with event planning, including trade shows, conferences, and webinars. Collaborate with the sales team to align marketing efforts with sales objectives. Manage and maintain the companys social media presence, ensuring consistent brand messaging. Monitor industry trends and provide insights to keep the companys marketing strategies relevant and competitive.

Mentioned below Job Responsibilities: Develop and implement marketing campaigns to promote company products/services. Conduct market research to identify trends, competitors, and customer preferences. Manage social media platforms, create content, and engage with the audience. Coordinate with designers, agencies, and vendors for promotional materials.

We are seeking a Sales Development Representative - SaaS sales with excellent written and verbal communication. We are looking for proven tech salespeople (in an ideal world SaaS) with the ABILITY, ATTITUDE and APPETITE to really smash it for us and help us achieve our huge ambitions. The person will be responsible for discovering and setting up meetings with new prospects for our SaaS product focusing on Sales Performance management and Incentive solutions for large Sales Organisations in US market. Understand the products and services offered by Kennect and be able to articulate its functions and benefits to prospects. Promote Company Products Build awareness among the right audience through creative emails, innovative ways to reach out to prospects. Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients. Lead generation: Reaching out to new prospects across different industries through emails, calls. What do we offer A small, highly motivated team that collaborates with the best leaders who envisioned, created, and marketed the product themselves. A once in a lifetime opportunity to be part of a unique product and help make it grow. Competitive salary and excellent employee benefits. The possibility to grow and assume a senior position in the team. Key Responsibilities: The person will be responsible for discovering and setting up meetings with new prospects for our SaaS product. Lead generation: Reaching out to new prospects across different industries through emails, calls. Focusing on Sales Performance management and Incentive solutions for large Sales Organizations in USPromote Company Products Build awareness among the right audience through creative emails, innovative ways to reach out to prospects.Understand the products and services offered by Kennect and be able to articulate its functions and benefits to prospects. Build long-term trusting relationships with clients. Our Ideal Candidate: Engineering Background or equivalent. Experience: 1 - 2 years in relevant field Excellent written and verbal communication skills Ability to multi-task, organize, and prioritize work. Great convincing skills with entrepreneurial attitude

Answering queries and concerns about a company's products or services Resolving issues and handling customer complaints Required Candidate profile Call and pitch customers our products and services Inbound/ Outbound calls

Telecaller Job Responsibilities: - Making outbound calls to potential customers to promote products or services. - Explaining product features, benefits, and pricing to interested customers. - Persuading customers to make purchases or schedule appointments. - Handling incoming calls and addressing customer inquiries or complaints. - Maintaining accurate records of customer interactions in the database. Telecaller Job Skills and Requirements: - Excellent communication and interpersonal skills. - Persuasive and confident attitude. - Ability to handle rejection and objections professionally. - Familiarity with sales techniques and customer relationship management. - Basic computer skills for data entry and database management.

About the Role: We are looking for a skilled Technical Support Engineer to assist our clients with all aspects of technical support of our products and services. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping customers succeed. Responsibilities: Troubleshooting Hardware / Networking/OS related queries of our global customers Over Phone which involves working in different time zones . Diagnose and resolve software and hardware issues. Take calls from Global customers and initiate the right response to them, positively and professionally Willing to work rotational shift(including night shifts) Excellent written & spoken communication skills Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Strong understanding of computer systems, networks, and software applications. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. Knowledge of Networking is a plus.

Key Responsibilities: Handle sourcing and servicing of microfinance (JLG/SHG) clients. Conduct group meetings, loan disbursement, and collections. Build customer base and promote financial literacy. Maintain loan utilization records and reduce delinquencies. Cross-sell insurance and banking products. Local area knowledge and language proficiency. Willingness to travel and meet customers regularly. Good communication and customer service skills Skills Sales Highest Education No data available Working Language No data available

As a Customer Care Executive for the US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: - Responding to incoming chats from customers in a professional and courteous manner. - Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. - Proactively seeking opportunities to upsell and cross-sell products and services to customers. - Handling customer objections and concerns with empathy and professionalism and working to address them to close the sale. - Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. - Meeting or exceeding individual and team sales targets. - Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: - Excellent communication skills in English. - Previous experience in a customer service and sales role, preferably in a chat or online environment. - Ability to multitask, prioritize, and manage time effectively. - Strong problem-solving skills and the ability to think on your feet. - Comfortable working in a fast-paced environment. - Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Education: - High school diploma or equivalent required. - Bachelor's degree in any field is preferred.

As a Customer Care Executive for the US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: - Responding to incoming chats from customers in a professional and courteous manner. - Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. - Proactively seeking opportunities to upsell and cross-sell products and services to customers. - Handling customer objections and concerns with empathy and professionalism and working to address them to close the sale. - Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. - Meeting or exceeding individual and team sales targets. - Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: - Excellent communication skills in English. - Previous experience in a customer service and sales role, preferably in a chat or online environment. - Ability to multitask, prioritize, and manage time effectively. - Strong problem-solving skills and the ability to think on your feet. - Comfortable working in a fast-paced environment. - Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Education: - High school diploma or equivalent required. - Bachelor's degree in any field is preferred.