Provide technical support via phone, email, and chat to customers. Troubleshoot and resolve software, hardware, and network-related issues. Guide customers through step-by-step problem-solving procedures. Document customer interactions, issues, and resolutions in the ticketing system. Escalate unresolved issues to the engineering or development team as required. Assist with installation, configuration, and product usage guidance. Stay up-to-date with product updates, new features, and industry trends. Ensure customer satisfaction by delivering prompt and professional support. Cross/up-selling, customer referrals, lead tracking, and TSS completion.
Key Responsibilities: Visit potential customers in the assigned area to present and promote products/services. Generate leads through field visits, cold calling, referrals, and door-to-door activity. Maintain a strong understanding of product knowledge and competitor activity. Prepare and deliver sales presentations tailored to customer needs. Achieve or exceed daily, weekly, and monthly sales targets. Collect customer feedback and market intelligence. Prepare daily visit reports and update CRM or sales tracking tools. Follow up with clients for repeat orders, upselling, and relationship building. Ensure customer satisfaction and after-sales support. Requirements: Proven experience in field sales or similar role is a plus. Strong communication and negotiation skills. Ability to work independently and manage time effectively. Basic knowledge of MS Office or mobile sales apps. Fluency in local language; English or Hindi preferred as an add-on. Education: Graduation preferred
We are hiring dynamic and self-motivated Field Sales Executives for our Business Loan division in Agra. The ideal candidate must have hands-on experience in selling unsecured or MSME loans and should be comfortable working in a field-based sales role. Your key responsibility will be to generate leads, meet potential customers (especially small & medium enterprises), and convert them by offering suitable business loan solutions. Youll be required to maintain strong client relationships, ensure proper documentation, and coordinate with the credit & operations teams for timely processing. This role demands strong communication, negotiation, and field execution skills. Prior experience in NBFCs, Fintech companies, or working under loan DSAs will be an added advantage. Familiarity with the local Agra market is essential. Responsibilities: Identify and approach potential MSME customers Conduct field visits and pitch loan products Ensure document collection & follow-ups Meet monthly sales targets. Requirements: 2-5 years in loan sales (Business/MSME/Unsecured) Experience in NBFC/Fintech/DSA environment preferred Must own a bike & valid license Immediate availability preferred.
We are looking for a highly skilled and experienced Technical Support Representative to join our team at Software House World. The ideal candidate will have 1-6 years of experience in the IT Services & Consulting industry. Roles and Responsibility Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve technical issues efficiently and professionally. Collaborate with internal teams to identify and implement solutions for customer requests and problems. Develop and maintain a strong understanding of our products and services. Create and maintain documentation of technical issues and resolutions. Participate in training and development programs to enhance technical skills and knowledge. Job Requirements Strong technical skills and knowledge of software applications and systems. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and prioritize tasks effectively. Strong analytical and troubleshooting skills. Experience with customer service and support principles. Ability to collaborate with cross-functional teams to achieve common goals.
Key Responsibilities: 1. Business Development* Identify and onboard new clients for our suite of software and technology solutions. Understand client needs and offer tailored product demonstrations and proposals. Consistently achieved and exceeded monthly sales targets. 2. Product Promotion & Sales* Promote and sell business automation tools, cloud services, and APIs. Develop a deep understanding of our products to effectively communicate their features, benefits, and business solutions. 3. Customer Relationship Management* Ensure timely follow-ups, address client queries, and keep CRM records up to date. Encourage customer engagement through training, onboarding, and offering usage support. 4. Lead Generation* Generate at least one qualified lead per working day through cold calls, meetings, and networking. Visit four Chartered Accountants (CAs) or GST Practitioners (GSTPs) per week to build relationships and create business opportunities. experience - 6 months to 2 years. Who Should Apply: - Minimum 6 months to 2 years of experience in B2B or B2C software sales. - Strong field sales capabilities and experience with client meetings, product demos, and follow-ups. - Management qualifications* such as BBA, MBA, or similar degrees are preferred. - Excellent communication, presentation, and negotiation skills. - Tally knowledge or experience with similar business software will be an added advantage. - Self-motivated, target-driven professionals who thrive in a competitive sales environment. -Efficiency in MS-Excel, must have own vehicle Availability: Immediate joiners preferred
Immediate Joiner Required Were looking for a dynamic female digital marketer who can independently handle: Social Media Marketing (Organic + Paid) Google Ads / SEM (Search & Display) Basic SEO (on-page, keywords) Canva Creatives + Ad Copywriting Email Marketing (Mailchimp or similar) Analytics & Reporting (Google Analytics, Meta Insights)