81 Products Services Jobs

About the Role: Were looking for a seasoned Account Executive Sales with 3 to 4 years of experience. As a Series A-funded SaaS company, iMocha is revolutionizing skills-based hiring with cutting-edge solutions. This is a quota-carrying role focused on selling iMochas products and services. The ideal candidate should have experience in HR technology and a solid understanding of the HR industry. The ability to excel at articulating complex solutions, build and maintain senior-level relationships, and independently navigate customer business units will be a plus. Key Responsibilities: Expand Client Base Identify and onboard new clients to drive sales growth within the assigned territory in Indian market. Prospecting & Research Conduct in-depth research to identify potential clients and relevant use cases where our products can add value to the client. Client Relationship Management Build and maintain strong, long-term relationships with key stakeholders. Product Expertise Develop a deep understanding of iMochas products and service offerings to better serve the clients. Sales Forecasting & CRM Management Accurately forecast monthly quarterly and annual opportunities and maintain CRM hygiene. What you bring to the table - 3-4 years of successful sales experience in SaaS/Cloud, selling to mid-sized enterprises, high-growth startups, or GCCs. HR Tech sales experience required. Strong background in solution or consultative sales. Experience with CRM tools like HubSpot for data management. Proven ability to drive outbound sales efforts and maintain a healthy pipeline of active prospects.

- Manage the entire renewal sales process from identifying upcoming renewals to closing the deal. - Maintain accurate records of all renewal opportunities and client interactions in HubSpot. - Build and maintain strong relationships with existing clients. - Understand client needs and ensure satisfaction with the company's products and services. - Conduct regular follow up and check-ins with clients to ensure continued satisfaction and address any issues. - Develop and execute strategies to achieve renewal sales targets. - Responsible for managing the renewal sales cycle for existing clients Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

POS Management: Implementation and Maintenance: Oversee the setup, implementation, and maintenance of POS systems to ensure smooth and efficient transactions. Training: Provide training to staff on POS operations, troubleshooting, and new updates. Menu Hygiene: Content Accuracy: Ensure that all menu items, descriptions, and prices are accurate and up-to-date across all platforms. Seasonal Updates: Manage seasonal menu changes and updates, coordinating with culinary and marketing teams. Build and maintain strong relationships with customers. Understand their needs, address concerns, and ensure customer satisfaction to foster long-term partnerships. Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure that the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Ability to track several problems that need to be addressed on a daily, weekly, and monthly basis Be able to multitask on several projects and help out wherever required Train colleagues, help in hiring or training new joiners, or help with anything suggested or required by the team The above are just indicative and not completely exhaustive responsibilities and the employee shall be flexible in addressing and completing whatever is critical for the company at any given time. Use several analytical tools provided by the company to arrive at conclusions in a fast-paced environment.

Job Overview: The goal is to reach out to the market and cultivate the customers interest in our products and services in ways that strengthen our reputation and facilitate our continuous growth. We are looking for a passionate and results-driven Sales Executive to actively seek out and engage customer prospects. The goal is to reach the market effectively and cultivate customer interest in our products and services in a way that strengthens our brand reputation and drives continuous growth. Key Responsibilities: Identify and pursue new sales opportunities through cold calling, networking, and social media. Build and maintain strong relationships with existing and potential clients. Present, promote, and sell products/services to prospective customers. Conduct market research to understand customer needs and market trends. Achieve agreed-upon sales targets and outcomes within deadlines. Prepare and deliver appropriate presentations on products and services. Coordinate with team members and other departments to optimize the sales effort. Gather feedback from customers and share insights with the internal team for improvement. Requirements: Proven experience as a Sales Executive or relevant role (preferred). Strong communication, negotiation, and interpersonal skills. Self-motivated with a results-driven approach. Ability to learn about products and services quickly and present them clearly. Proficiency in MS Office and CRM tools is a plus.

Identify and pursue new business opportunities through cold calling, networking, and site visits Promote and sell company products/services to new and existing clients Schedule and conduct product demonstrations and client meetings Follow up on leads and maintain active communication with potential clients Meet or exceed monthly and quarterly sales targets Maintain accurate records of sales, customer interactions, and reports Collaborate with internal teams (Support/Accounts/Admin) to ensure smooth service delivery Stay up-to-date with product knowledge and industry trends

Crack contacts of potential prospects through marketing tools Contact potential prospects through cold calls, emails and LinkedIn Identify prospect's needs and pitch relevant products/services Build long-term trusting relationships with prospects

Job brief - We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities. - Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. - If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we'd like to meet you. - Ultimately, you'll help us meet and surpass business expectations and contribute to our company's rapid and sustainable growth. Responsibilities - Conduct market research to identify selling possibilities and evaluate customer needs - Actively seek out new sales opportunities through cold calling, networking and social media - Set up meetings with potential clients and listen to their wishes and concerns - Prepare and deliver appropriate presentations on products and services - Create frequent reviews and reports with sales and financial data - Ensure the availability of stock for sales and demonstrations - Participate on behalf of the company in exhibitions or conferences - Negotiate/close deals and handle complaints or objections - Collaborate with team members to achieve better results - Gather feedback from customers or prospects and share with internal teams Requirements and skills - Proven experience as a Sales Executive or relevant role - Proficiency in English - Excellent knowledge of MS Office - Hands-on experience with CRM software is a plus - Thorough understanding of marketing and negotiating techniques - Fast learner and passion for sales - Self-motivated with a results-driven approach - Aptitude in delivering attractive presentations - High school degree

Role Responsibilities: Manage sales enrollments, customer relationships, and key dairy ecosystem accounts. Lead and motivate a 5-member sales team to achieve channel sales targets. Expand distribution networks and optimize sales metrics for maximum reach. Ensure regular market presence and usage of digital payment products. Job Requirements: Graduate or above with 35 years of channel sales and distribution experience. Proven team handling ability and strong market knowledge. Proficient in Excel and sales data analysis tools. Must own a smartphone, bike, and helmet for field operations.

Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2.Engage with delivery team to ensure right solution is proposed to the customer a.Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b.Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3.Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Mandatory Skills: Agile DevSecOps Consulting. Experience: 5-8 Years.

About your new role!! Identify and approach potential customers through walk-ins, cold calling, and networking Sell products/services by establishing contact and developing relationships with prospects Handle customer inquiries, questions, and complaints in a professional manner Generate leads and follow up to convert them into sales Work towards achieving monthly and annual sales targets Regularly review sales performance and report progress to management

- A Customer Service Executive is responsible for providing exceptional customer service to clients or customers of a company. - Responding to customer inquiries: A Customer Service Executive is responsible for answering customer inquiries, resolving issues, and providing information about products or services. They must be knowledgeable about the company's products and services to provide accurate information. - Handling customer complaints : A Customer Service Executive must be able to handle customer complaints with patience, empathy, and professionalism. They should be able to resolve complaints effectively, taking appropriate steps to address the issue and ensure customer satisfaction. - Maintaining customer records : A Customer Service Executive is responsible for maintaining accurate and up-to-date records of customer interactions, including inquiries, complaints, and feedback. They may use customer data to improve products or services or identify areas for improvement. - Upselling or cross-selling products or services : A Customer Service Executive may be responsible for suggesting additional products or services to customers. They must have a thorough understanding of the company's offerings to make relevant suggestions. - Collaborating with other departments : A Customer Service Executive may need to collaborate with other departments, such as sales or technical support, to provide comprehensive customer service. They should have strong communication and collaboration skills to work effectively with other teams. - Continuously improving customer service : A Customer Service Executive should be proactive in identifying areas for improvement in customer service. They may suggest new processes, training programs, or technologies to enhance customer experience.

We are seeking a motivated and results-driven Sales Executive to join our team. The ideal candidate will play a key role in driving sales, building client relationships, B2B SALES. Responsibilities: Build and maintain strong relationships with clients to understand their needs and preferences. Present and demonstrate our products/services to potential clients. Collaborate with the sales team to achieve the objectives Prepare and present proposals, negotiate contracts, adn close sales deals.

We are seeking a motivated and results-driven Sales and Marketing Executive to join our team. The ideal candidate will play a key role in driving sales, building client relationships, B2B SALES. Responsibilities: Build and maintain strong relationships with clients to understand their needs and preferences. Present and demonstrate our products/services to potential clients. Collaborate with the sales team to achieve the objectives Prepare and present proposals, negotiate contracts, adn close sales deals. Eligibility Criteria: Age: 18-27 years Freshers can apply immediate Joining Required

As a Customer Care Executive for the US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: - Responding to incoming chats from customers in a professional and courteous manner. - Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. - Proactively seeking opportunities to upsell and cross-sell products and services to customers. - Handling customer objections and concerns with empathy and professionalism and working to address them to close the sale. - Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. - Meeting or exceeding individual and team sales targets. - Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: - Excellent communication skills in English. - Previous experience in a customer service and sales role, preferably in a chat or online environment. - Ability to multitask, prioritize, and manage time effectively. - Strong problem-solving skills and the ability to think on your feet. - Comfortable working in a fast-paced environment. - Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Education: - High school diploma or equivalent required. - Bachelor's degree in any field is preferred.

As a Customer Care Executive for the US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: - Responding to incoming chats from customers in a professional and courteous manner. - Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. - Proactively seeking opportunities to upsell and cross-sell products and services to customers. - Handling customer objections and concerns with empathy and professionalism and working to address them to close the sale. - Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. - Meeting or exceeding individual and team sales targets. - Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: - Excellent communication skills in English. - Previous experience in a customer service and sales role, preferably in a chat or online environment. - Ability to multitask, prioritize, and manage time effectively. - Strong problem-solving skills and the ability to think on your feet. - Comfortable working in a fast-paced environment. - Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Education: - High school diploma or equivalent required. - Bachelor's degree in any field is preferred.

As a Customer Care Executive for the US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: - Responding to incoming chats from customers in a professional and courteous manner. - Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. - Proactively seeking opportunities to upsell and cross-sell products and services to customers. - Handling customer objections and concerns with empathy and professionalism and working to address them to close the sale. - Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. - Meeting or exceeding individual and team sales targets. - Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: - Excellent communication skills in English. - Previous experience in a customer service and sales role, preferably in a chat or online environment. - Ability to multitask, prioritize, and manage time effectively. - Strong problem-solving skills and the ability to think on your feet. - Comfortable working in a fast-paced environment. - Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Education: - High school diploma or equivalent required. - Bachelor's degree in any field is preferred.

As a Customer Care Executive for the US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: - Responding to incoming chats from customers in a professional and courteous manner. - Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. - Proactively seeking opportunities to upsell and cross-sell products and services to customers. - Handling customer objections and concerns with empathy and professionalism and working to address them to close the sale. - Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. - Meeting or exceeding individual and team sales targets. - Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: - Excellent communication skills in English. - Previous experience in a customer service and sales role, preferably in a chat or online environment. - Ability to multitask, prioritize, and manage time effectively. - Strong problem-solving skills and the ability to think on your feet. - Comfortable working in a fast-paced environment. - Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Education: - High school diploma or equivalent required. - Bachelor's degree in any field is preferred.

As a Customer Care Executive for the US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: - Responding to incoming chats from customers in a professional and courteous manner. - Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. - Proactively seeking opportunities to upsell and cross-sell products and services to customers. - Handling customer objections and concerns with empathy and professionalism and working to address them to close the sale. - Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. - Meeting or exceeding individual and team sales targets. - Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: - Excellent communication skills in English. - Previous experience in a customer service and sales role, preferably in a chat or online environment. - Ability to multitask, prioritize, and manage time effectively. - Strong problem-solving skills and the ability to think on your feet. - Comfortable working in a fast-paced environment. - Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Education: - High school diploma or equivalent required. - Bachelor's degree in any field is preferred.

As a Customer Care Executive for the US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: - Responding to incoming chats from customers in a professional and courteous manner. - Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. - Proactively seeking opportunities to upsell and cross-sell products and services to customers. - Handling customer objections and concerns with empathy and professionalism and working to address them to close the sale. - Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. - Meeting or exceeding individual and team sales targets. - Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: - Excellent communication skills in English. - Previous experience in a customer service and sales role, preferably in a chat or online environment. - Ability to multitask, prioritize, and manage time effectively. - Strong problem-solving skills and the ability to think on your feet. - Comfortable working in a fast-paced environment. - Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Education: - High school diploma or equivalent required. - Bachelor's degree in any field is preferred.

As a Customer Care Executive for the US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: - Responding to incoming chats from customers in a professional and courteous manner. - Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. - Proactively seeking opportunities to upsell and cross-sell products and services to customers. - Handling customer objections and concerns with empathy and professionalism and working to address them to close the sale. - Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. - Meeting or exceeding individual and team sales targets. - Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: - Excellent communication skills in English. - Previous experience in a customer service and sales role, preferably in a chat or online environment. - Ability to multitask, prioritize, and manage time effectively. - Strong problem-solving skills and the ability to think on your feet. - Comfortable working in a fast-paced environment. - Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Education: - High school diploma or equivalent required. - Bachelor's degree in any field is preferred.

As a Customer Care Executive for the US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: - Responding to incoming chats from customers in a professional and courteous manner. - Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. - Proactively seeking opportunities to upsell and cross-sell products and services to customers. - Handling customer objections and concerns with empathy and professionalism and working to address them to close the sale. - Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. - Meeting or exceeding individual and team sales targets. - Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: - Excellent communication skills in English. - Previous experience in a customer service and sales role, preferably in a chat or online environment. - Ability to multitask, prioritize, and manage time effectively. - Strong problem-solving skills and the ability to think on your feet. - Comfortable working in a fast-paced environment. - Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Education: - High school diploma or equivalent required. - Bachelor's degree in any field is preferred.

As a Customer Care Executive for the US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: - Responding to incoming chats from customers in a professional and courteous manner. - Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. - Proactively seeking opportunities to upsell and cross-sell products and services to customers. - Handling customer objections and concerns with empathy and professionalism and working to address them to close the sale. - Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. - Meeting or exceeding individual and team sales targets. - Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: - Excellent communication skills in English. - Previous experience in a customer service and sales role, preferably in a chat or online environment. - Ability to multitask, prioritize, and manage time effectively. - Strong problem-solving skills and the ability to think on your feet. - Comfortable working in a fast-paced environment. - Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Education: - High school diploma or equivalent required. - Bachelor's degree in any field is preferred.

As a Customer Care Executive for the US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: - Responding to incoming chats from customers in a professional and courteous manner. - Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. - Proactively seeking opportunities to upsell and cross-sell products and services to customers. - Handling customer objections and concerns with empathy and professionalism and working to address them to close the sale. - Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. - Meeting or exceeding individual and team sales targets. - Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: - Excellent communication skills in English. - Previous experience in a customer service and sales role, preferably in a chat or online environment. - Ability to multitask, prioritize, and manage time effectively. - Strong problem-solving skills and the ability to think on your feet. - Comfortable working in a fast-paced environment. - Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Education: - High school diploma or equivalent required. - Bachelor's degree in any field is preferred.

As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience English Language,Spoken English,Fluent English,Communication Skills,Interpersonal Communication

As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience English Language,Spoken English,Fluent English,Communication Skills,Interpersonal Communication