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5.0 - 8.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: BFS Business Analyst. Experience5-8 Years.
Posted 1 month ago
12.0 - 15.0 years
8 - 10 Lacs
Noida
Work from Office
•Training the subordinators on manufacturing procedures before changing the production. •Ensuring that corrective actions are taken for control of Customer complaints, Customer end rejections & In-process rejections. Required Candidate profile Planning, coordinating with purchase & Sales Team for Manufacturing according to customer requirements. •Manpower shift Planning 5's maintain. •Must have experience in Rolls/Machining Industry
Posted 1 month ago
4.0 - 8.0 years
3 - 5 Lacs
Pune
Work from Office
We're hiring 2 Production Supervisors to oversee our manufacturing operations. Your role involves managing a team, planning production, ensuring quality, and optimizing processes. Key Responsibilities: Manpower allocation, training and assembly line handling Supervise a team of workers. Plan and execute production, meeting targets and quality standards. Ensure that the right quality and quantity targets are met for dispatches. Identify bottlenecks, propose improvements, and drive process improvement initiatives Address worker concerns, handle recruitment of workers, and conduct performance reviews. Previous experience in Manpower Handling is a must. Skills: Leadership, communication, problem-solving, and inventory management. Please send your resume to hr@bluemark.in . No Fresher Candidates No Online Interview
Posted 1 month ago
2.0 - 4.0 years
3 - 6 Lacs
Vasai
Work from Office
Completes production plan by scheduling & assigning personnel, accomplishing work results, establishing priorities, monitoring progress, revising schedules, resolving problems, & reporting results of the processing flow on shift production summaries.
Posted 1 month ago
1.0 - 6.0 years
2 - 5 Lacs
Bengaluru
Work from Office
• Minimum 1 years in managing food production Fresh Food in small to medium size plant handling / overseeing Job Description Manage production of food - retort/ fresh/ frozen meals Quality within sampling and actual manufacturing Establish, manage and lead section teams for their respective product lines Maintaining health and safety standards while complying with all external regulations Operating from a factory, ensuring delivery and productivity targets are met. Responsibilities: Overseeing food manufacturing and production processes of their respective sections Execute production schedules Oversee production, manpower and equipment for their respective sections Striving to reduce expenses and increase productivity for their respective product lines Monitoring productivity rates, standards and quality control Training and coaching production team Maintaining hygienic conditions for both employees and the factory itself Implementing safety, health, environment and quality requirements Implementing all the companys procedures and policies Communicating any problems or obstacles to senior management.
Posted 1 month ago
2.0 - 6.0 years
2 - 4 Lacs
Noida
Work from Office
Role & responsibilities Ensure smooth production - Manpower Handling - Achieving productivity targets - able to handle the work load Preferred candidate profile B.TECH WITH EXPERIENCE IN PRODUCTION DEPARTMENT ONLY MALE CANDIDATES. B.Tech EC Only Perks and benefits PF/ESIC/BONUS
Posted 1 month ago
2.0 - 6.0 years
2 - 4 Lacs
Noida
Work from Office
Role & responsibilities 1. Ensure smooth production 2. Manpower Handling 3. Achieving productivity targets 4. able to handle the work load Preferred candidate profile B.TECH WITH EXPERIENCE IN PRODUCTION DEPARTMENT ONLY MALE CANDIDATES. B.Tech EC Only Perks and benefits PF/ESIC/BONUS
Posted 1 month ago
5.0 - 10.0 years
2 - 3 Lacs
Howrah
Work from Office
We are Looking for a Factory Supervisor for Night Shift Experience - 4-5 Yrs 8.00 pm to 8.00 am Age 35-45 Male Candidate with previous Similar Experience Required Candidate profile Worked as Supervisor in any Manufacturing Industry
Posted 1 month ago
1.0 - 6.0 years
4 - 7 Lacs
Dehgam, Kathlal, Ahmedabad
Work from Office
Graduate / B.E / Diploma - Mechanical / Production / Chemical Engineer with 1 to 2 Years of experience as Production Supervisor. System Procedure Knowledge, Manpower Handling. Preferred from Plastic Industry / Mechanical Parts Manufacturing Industry. Required Candidate profile Oversee & administer plant operations within a manufacturing environment. Achieving safety, manufacturing, product delivery & cost & customer satisfaction. smooth & efficient functioning of the plant. Perks and benefits Negotiable - Depending Upon Candidate & Experience
Posted 1 month ago
2.0 - 5.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Responsibilities: * Must have experience in AHU Production industries * Oversee production processes from planning to execution * Ensure quality control through regular inspections * Collaborate with engineering team on maintenance & optimization Health insurance Provident fund
Posted 1 month ago
3.0 - 8.0 years
1 - 2 Lacs
Dharwad
Work from Office
Production supervisor Required Candidate profile Deep knowledge of manufacturing operations, drawings and design, theoretical understanding of materials, capacity etc
Posted 1 month ago
2.0 - 5.0 years
21 - 30 Lacs
Ambattur
Work from Office
- To ensure production scheduling and delivery as per plan from customer - Achieve 100% delivery adherence against schedule - To ensure WIP inventory at optimum levels. - Follow up & co-ordination of supplies with supplier on daily basis. Annual bonus
Posted 1 month ago
3.0 - 6.0 years
1 - 4 Lacs
Chengalpattu, Sriperumbudur, Kanchipuram
Work from Office
We have openings for production, maintenance, quality, and FG stores with an automotive manufacturing company. Experience: 3-4 Yrs Interested candidate can contact 8754578189 & 7358023222 or send your profiles to rec.chn12@layamweb.com & rec.chn06@layamweb.com
Posted 1 month ago
5.0 - 10.0 years
4 - 7 Lacs
Visakhapatnam, Parwada
Work from Office
Supervise daily production activities & ensure timely execution of manufacturing plans Monitor batch operations and processes as per SOPs & BMRs/BPRs. Troubleshooting, Maintain compliance with cGMP, EHS, & regulatory standards. Required Candidate profile 5 – 10 years of experience in Bulk Drugs / API / Intermediates / Fine Chemicals / Specialty Chemicals. B.Tech / Diploma in Chemical Engineering Must be well versed in Telugu speaking Perks and benefits Canteen/Transportation/GTLI/GPA/GMC
Posted 1 month ago
0.0 - 3.0 years
2 - 2 Lacs
Bengaluru
Work from Office
Responsible to maintain an optimum level of manpower Responsible to ensure all operation of production adherence to cGMP compliance Responsible on manpower development (training) for quality, productivity and cost consciousness Provident fund
Posted 1 month ago
2.0 - 4.0 years
2 - 4 Lacs
Bengaluru, Karnataka, India
On-site
We're looking for a Production Coordinator to manage our production process and make sure our products are of the highest quality. The ideal candidate will have experience coordinating production activities, be highly organized, and have excellent communication skills. If you are a self-starter with a positive attitude and a passion for quality, we want to hear from you! Oversee production processes to ensure effective employee performance Assist with job cost analysis Conduct pre-production meetings to brief employees on jobs and procedures Train new employees on job-specific tasks and duties Perform production scheduling Fix equipment problems Contribute to continuous improvement efforts Desired profile of the candidate Maintain a comprehensive knowledge of production operations Provide hands-on assistance for all jobs, including production planning, set-up, and operation of machinery Assist with coordination of production planning, related functions, and schedules Control and coordinate all production processes Verify that production standards are met Ensure that employees comply with all safety regulations Indicate any areas that need improvement to management Assist in regularly reviewing and updating production design, equipment, and production techniques Oversee all quality control measures Identify opportunities for enhanced production Develop and maintain production schedules, inventories, and shipping requirements Make overall production decisions Qualification Bachelors degree in engineering or related field 2+ years proven experience in an industrial or manufacturing setting Knowledge of manufacturing processes, materials, and equipment; ability to coordinate production scheduling and production needs with suppliers and vendors Strong analytical and communications skills
Posted 1 month ago
4.0 - 9.0 years
4 - 8 Lacs
Baramati
Work from Office
Job Description for Gear Shop/Floor Planning Conduct daily shop rounds for project and production review meetings. Prepare, display, and monitor machine schedules for all A-Class items. Prepare material shortage reports as per the monthly production plan. Monitor material inputs from planning, purchasing, and subcontracts to achieve the production plan. Ensure the timely availability of all required materials for the Gear box assembly. Ensure that projects are completed on time and within the scope of supply. Plan, manage and Guide operators two-shift operations for the assembly, machines shop and heat treatment departments. Coordinate with service departments such as Manufacturing Engineering,Plant Maintenance, Technical store, Purchasing, WDS, Quality Control, and Tool Crib. Involve in the early stages of engineering/design to reduce errors. Coordinate shop planning with other departments. Occasionally act as shift supervisor/in-charge. Support site supervisors and workmen in troubleshooting. Prepare JCM interactions with QCD to clear the JCM. Send JCM to the shipping department and maintain records. Coordinate the sending of loose materials to the shipping department. Confirm all items are delivered and record any shortages. Maintain and manage the shop sub-store inventory. Maintain tools and tooling identification and storage. Prepare ISO documentation for the production department. Initiate CAPEX requirements for the department.
Posted 1 month ago
6.0 - 11.0 years
22 - 27 Lacs
Pune
Work from Office
locationsPune - West time typeFull time posted onPosted 7 Days Ago time left to applyEnd DateApril 30, 2025 (1 day left to apply) job requisition idJR-0011335DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Posted 1 month ago
1.0 - 3.0 years
5 - 9 Lacs
Mumbai, Pune, Bengaluru
Work from Office
locationsBangalore Fortune SummitPune - EastMumbai, Turbhe MiDC RoadPune - WestMumbai, Raiaskaran Tech ParkView All 6 Locations time typeFull time posted onPosted 30+ Days Ago job requisition idJR-0009422
Posted 1 month ago
1.0 - 6.0 years
2 - 4 Lacs
Morvi, Morbi
Work from Office
The candidate will be responsible for ensuring smooth workflow, maintaining safety standards, supervising plant staff, and meeting production targets with optimal efficiency and quality. Call on +91 96386 21212
Posted 1 month ago
7.0 - 12.0 years
6 - 7 Lacs
Hindupur
Work from Office
Berger Paints India Ltd ( British Paints Div ) is looking for Senior Officer - Unit Production to join our dynamic team and embark on a rewarding career journey Plan and coordinate the production process, including the scheduling of production runs and the allocation of resources Ensure that production processes are safe, efficient, and comply with relevant regulations and standards Monitor production performance, identify areas for improvement, and implement changes to improve efficiency Manage a team of production supervisors and employees, providing guidance and support to ensure their development and effective performance Collaborate with other departments, such as purchasing and engineering, to ensure the timely availability of materials and equipment Develop and implement quality control procedures to ensure that products meet customer requirements
Posted 1 month ago
5.0 - 10.0 years
2 - 4 Lacs
Coimbatore
Work from Office
A Corrugation Supervisor in the packaging industry is responsible for overseeing the production process of corrugated boards and related materials. Here are some key responsibilities and qualifications typically associated with this role: Key Responsibilities: 1. Supervision and Management: Oversee the daily operations of the corrugation department. Manage and lead a team of production workers, ensuring they follow safety and operational protocols. Schedule and coordinate production activities to meet deadlines and quality standards. 2. Quality Control: Ensure that the corrugated products meet the required specifications and quality standards. Conduct regular inspections and audits of the production process. 3. Maintenance and Troubleshooting: Monitor the performance of corrugation machinery and equipment. Coordinate maintenance and repair activities to minimize downtime. 4. Training and Development: Train new employees on the operation of corrugation machinery and safety procedures. Provide ongoing training and development opportunities for the team. 5. Reporting and Documentation: Maintain accurate records of production activities, including output, downtime, and quality issues. Prepare and submit regular reports to senior management. Qualifications: Experience: Several years of experience in the corrugated packaging industry, with a strong understanding of corrugation processes and machinery. Education: A degree in engineering, manufacturing, or a related field is often preferred. Skills: Strong leadership and communication skills, problem-solving abilities, and attention to detail. Technical Knowledge: Familiarity with corrugation machinery and equipment, as well as safety and quality standards in the packaging industry.
Posted 1 month ago
3.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Jaipur, Mahabubnagar
Work from Office
Shift Engineer Fitter (Exp) B.tech Mechanical Industry - Quartz Industry Past experience in Quartz, Stone , Crushing, Minerals, ceramics, glass, cement For Copper tube industry - Production/quality Engineer Fitter/Welder Any manufacturing
Posted 1 month ago
3.0 - 8.0 years
4 - 5 Lacs
Pune
Work from Office
Male :- To Handle Production Department. 3 to 8 Years Experience in Production Department. Experience from only Press Shop Industries. Company Facility - Bus & Canteen Required Candidate profile Male:- Diploma / BE- Mechanical / Automobile + 3 to 8 Years Experience in Production Department. Experience from only Press Shop Industries.
Posted 1 month ago
10.0 - 15.0 years
0 - 0 Lacs
Madurai, Ahmedabad, Chennai
Work from Office
Roles & Responsibilities Assists in creating and managing production schedules, ensuring timely completion of tasks. Helps track and manage production budgets, ensuring resources are allocated effectively. Coordinates logistics for cast and crew, including transportation, housing, and equipment. May assist in hiring, supervising, and training production staff. Monitors production quality, ensuring adherence to standards and specifications. Facilitates communication between departments and stakeholders, keeping everyone informed. Ensures adherence to legal, safety, and company policies. Identifies and resolves production issues, suggesting improvements. Maintains production records, including budgets, schedules, and reports. Manages and optimizes the use of production resources, including equipment and personnel. Interested person can send us your updated CV @ karthichr@mepco.co.in or whats app : 73390 26316
Posted 1 month ago
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