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3.0 - 5.0 years

4 - 8 Lacs

Pune

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Record to Report - DOP. Experience: 3-5 Years.

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3.0 - 6.0 years

3 - 7 Lacs

Bengaluru

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Cushman Wakefield is looking for Occupancy Planner to join our dynamic team and embark on a rewarding career journeyDevelop and manage project or production schedules, ensuring resources, timelines, and budgets are effectively aligned with organizational goals. Analyze data to forecast demand, monitor workflow, and optimize efficiency. Coordinate with cross-functional teams to adjust plans as needed and resolve scheduling conflicts. Prepare reports, track progress, and support decision-making with accurate planning insights.

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0.0 - 2.0 years

2 - 5 Lacs

Pune

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Atlas is looking for Graduate Engineer Trainee to join our dynamic team and embark on a rewarding career journeyA Graduate Engineer - Trainee is an entry-level engineer who is participating in a training program to gain hands-on experience and develop professional engineering skills. Some of the key responsibilities for this role include:1.Assisting senior engineers in various project tasks and completing assigned projects within established deadlines.2.Participating in training and development programs to gain technical and professional skills.3.Conducting research and analysis to support project work and making recommendations for improvements.4.Learning how to design, develop, and test products and systems.5.Collaborating with cross-functional teams to ensure that projects are completed on time and within budget.Good communication skills and the ability to work effectively in a team environment are also essential for success in this role. A positive attitude and a willingness to learn and take on new challenges are also important for this role.

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10.0 - 15.0 years

9 - 14 Lacs

Hyderabad

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Req ID: 332499 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior SAP S/4 HANA Manufacturing Consultant to join our team in Hyderabad, Telangana (IN-TG), India (IN). Senior SAP S/4 HANA Manufacturing Consultant At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here. NTT DATA Services currently seeks a senior SAP S/4 HANA Manufacturing Consultant to join our team. SAP S/4 HANA Manufacturing Consultant: An SAP S/4HANA Procure to pay consultant is responsible for implementing, configuring, and supporting SAP S/4HANA Manufacturing solutions . This involves understanding business requirements, designing solutions, performing configurations, testing, and providing user support. Gathering and Analyzing Requirements: Working with business users to understand their needs and translating them into functional specifications for SAP S/4HANA Manufacturing. Solution Design and Configuration: Designing and configuring the SAP S/4HANA Manufacturing (PP and QM ) module to meet business requirements, including setting up company codes, chart of accounts, fiscal year variants, and other relevant configurations. Engage with customers in executive meetings, solution workshops, and design sessions and clearly articulate the business value of SAP solutions through tailored presentations and demos. Identify and describe solution options, evaluate pros/cons, and make recommendations regarding best solution strategies and estimated opportunity timelines. Create business requirements documents, process maps, high-level solution design diagrams, and scope of works for various business implementation scenarios and solution designs. Shape conversations with customers by guiding deep cross-functional Discovery based on industry best practices, customer research, and SAP customer experiences across SAP solutions. Stay updated on SAP product roadmaps and trends, leveraging this knowledge to influence presales strategies. Deliver customized demos, workshops, and presentations to illustrate the value of SAP s cloud portfolio. Collaborate with SAP s technical and implementation teams to ensure a seamless transition from presales to delivery. Monitor market and competitive trends in the SAP cloud landscape to keep the presales strategy relevant Training other members of the pre-sales team on the technical aspects of the service offerings and products. Positions General Duties and Tasks: 10+ years of experience in SAP S/4 HANA Manufacturing implementing , solution architecture, SAP consulting and solution architecture experience Strong knowledge of production planning processes, including MRP, production scheduling, and capacity planning. Proficiency in SAP S/4HANA QM functionalities, including quality planning, quality inspection, and quality control. Excellent communication, presentation, and client relationship skills. Ability to translate technical details into business language and value-driven solutions. Experience in industries like manufacturing or Life Sciences. Bachelor s degree in Computer Science, Engineering, Business, or related field. Location: Hyderabad, Bangalore

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7.0 - 10.0 years

14 - 18 Lacs

Sri City

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Date 19 Jun 2025 Location: Sri City, AP, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Industrial Planning Lead in Sricity were looking for Your future role Take on a new challenge and apply your comprehensive industrial planning expertise in a new cutting-edge field. Youll work alongside dedicated and strategic teammates. You'll manage the delicate balance between demand and resources, ensuring our customer's Quality, Cost, and Delivery expectations are met while optimizing our site's resources. Day-to-day, youll work closely with teams across the business (tender team, project team, and S&OP), analyze forecasts, and much more. Youll specifically take care of consolidating demand forecasts, validating the adequacy of resources, and ensuring the reflection of S&OP decisions in our systems, but also identifying bottlenecks and proposing recovery scenarios. Well look to you for: Consolidating and analyzing demand forecasts and ensuring their accuracy and completeness Validating the match between project needs and supplier lead-times Guaranteeing up-to-date data within our ERP/Core Planning Tools Participating in the SIOP cycle and reporting on KPIs effectively Building production plans with the 3M approach and getting stakeholder commitment Monitoring production plans and contributing to escalation processes All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Degree in BE/B.Tech Mechanical or related field Experience or understanding of production planning or project management at site Knowledge of SAP and advanced proficiency in Excel, PowerPoint, and MS Project/Primavera Familiarity with demand forecasting and resource optimization Strong interpersonal skills and adaptability Effective time management and teamwork capabilities Excellent communication management skills Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges and a long-term career free from boring daily routines Work with new security standards for rail signalling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilise our dynamic working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards leadership and advanced planning roles Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

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5.0 - 10.0 years

6 - 10 Lacs

Madhepur

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Date 2 Jul 2025 Location: Madhepura, BR, IN Company Alstom Network & Links Internal Manufacturing and testing Dept Industrial Planning Industrialization Supply ChainProject Supply Chain Leader (PrSCL), Material Planning team Quality Logistics (warehouse & internal transport manager) External NA PURPOSE OF THE JOB Schedule and control the daily operations on the production line, so that they are manufactured on time in accordance with the Master Production Schedule. This is a key support function for manufacturing. MAIN RESPONSIBILITIES The Serial Production Controller is in charge of launching, coordinating and controlling the progress of Work Orders according to the MPS (Manufacturing planning & scheduling) The Serial Production Controller makes the link between industrial planning, PrSCL (Project Supply Chain Leader)/ PMM (Project Material Manager) for D&IS, logistics and manufacturing to ensure on time execution of operations On a weekly basis, provide feedback to planning to update the MPS, regarding operational constraints On a daily basis, coordinate with logistic, Material planning and quality to allow the manufacturing team to produce as per the plan Defining and implementing improvement action plans for dysfunctions on components delivered to the production Line Ensure a continuous flow of materials to production line Check plan orders readiness to ensure work orders can be launch on time and analyze exception messages of the MRP (Material Requirements Planning) For (Compo / D&IS) schedule, when its relevant, work orders Convert Planned Orders (MPS) into Work Orders and launch them on time in production Follow-up daily the progress of Work Orders through close exchanges with EPU (Elementary Production Unit)/Line managers Ensure that priorities as planned in the MPS are clearly displayed and updated at shop floor level (visual management) Contribute to data accuracy check related to BOM (Bill Of Material)/Routings in collaboration with Industrialization Alert the planning team/supply chain manager about issues impacting plan execution (missing parts, quality issues, production stoppage, technical data) Manage the information workflow of work ordersjob release, material consumption Provide the line-feeding priorities visibility to the logistics team in order to secure the production Contribute to ensure material deliveries to the production line Participate / represent Supply chain on production line 5 meeting Follow-up subcontracted operations and ensure their execution on time in collaboration with logistics & production Contribute to minimize the product throughput time and maintain optimum WIP (Working In Progress) Respect EHS (Environment, Health & Safety) rules and involved in SOV (Safety Observation Visits) Performance measurementsWork Order launch on time Educational Requirements B. Tech / Diploma Languages English & Hindi Mandatory experiences Graduate in any Field/Engineering with 5+ yrs orDiploma in Engineering with 7+ yrs, Experience in production scheduling/sequencing or operational supply chain with usage of SAP (PP/MM/WM) in a manufacturing environment, Railways industry candidates will get additional weightage Desirable Knowledgeable of industrial planning, logistics, inventory management, Material planning Competencies & Skills Technical Good knowledge of MRP and Production Scheduling tools Good knowledge of excel and Dashboard tools Good level of data analysis and reporting Basics on lean tools Behavioral Good Communication and collaborative skills Innovative, pro-active and positive Customer & goal oriented Sense of urgency Autonomous Location for the role - Madhepura An agile, inclusive and responsiblecultureis the foundation of ourcompanywhere diverse people are offered excellent opportunities to grow, learn and advanceintheir careers.We are committed toencouragingour employeesto reach their full potential,while valuing and respecting them as individuals.

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5.0 - 10.0 years

10 - 15 Lacs

Madhepur

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Date 1 Location: Madhepura, BR, IN Company Alstom Req ID:486311 Could you be the full-time EPU Manager in Madhepura , Bihar were looking for All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role EducationBachelor's Degree in Mechanical/Electrical Engineering (mandatory) Minimum 5 years of experience in assembly department from Heavy Manufacturing or automotive Industry. Knowledge of production processes including assembly, looming, welding, painting, etc. Familiarity with visual management and PDCA methodology A commitment to continuous improvement and leadership Effective communication skills in English and Hindi Proficiency in basic computer skills Flexible to work in both 1st and 2nd shifts, 5 days a week Your future role Take on a new challenge and apply your comprehensive engineering expertise in a new cutting-edge field. Youll work alongside dedicated and collaborative teammates. You'll drive and inspire autonomous teams to excel in production, ensuring safety, quality, cost, delivery, and people management. Day-to-day, youll work closely with teams across the business (Manufacturing Engineering, Support Functions), enforce safety rules, and much more. Youll specifically take care of maintaining production means in good working order, as well as organizing problem-solving and continuous improvement processes. Well look to you for Enforcing safety rules and maintaining a risk-free environment Ensuring the production meets the quality standards required by our customers Driving the team's work to comply with production planning Managing costs and optimizing resource allocation Leading autonomous teams towards achieving QCDP objectives Developing individual and collective competencies within your teams Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also Enjoy stability, challenges and a long-term career free from boring daily routines Work with the latest security standards for rail signalling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilise our dynamic working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards leadership and specialized roles Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone. Job Type:Experienced

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5.0 - 10.0 years

7 - 11 Lacs

Coimbatore

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Date 9 Jul 2025 Location: Coimbatore, TN, IN Company Alstom Req ID:489795 Could you be the full-time EPU Manager - Motor Assembly (Production Engineer) in Coimbatore, TN were looking for All about you We value your passion and attitude. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Education Regular B.E. in Electrical or Mechanical Engineering Experience Minimum 5 years of experience in electrical component assembly within the manufacturing industry Knowledge of production systems (lean manufacturing) Flexibility to work in a shift pattern, six days a week Strong teamwork and customer-oriented mindset Good communication skills and ability to work in multicultural teams Data-driven and courageous, with a strong sense of rigor Proven ability to manage cross-functional and multicultural relationships Your future role Take on a new challenge and apply your manufacturing and leadership expertise in a cutting-edge field. Youll work alongside experienced and collaborative teammates. You'll play a key role in ensuring production excellence while driving safety, quality, and operational efficiency. Day-to-day, youll work closely with teams across the business (Methods, Maintenance, Quality & CI, Human Resources, Supply Chain & Warehouse, Testing), manage production activities, and implement continuous improvement strategies, and much more. Youll specifically take care of optimizing resource allocation and ensuring adherence to production plans, but also lead efforts to enhance safety and quality standards. Well look to you for: Ensuring safety compliance and improving environmental, health, and safety (EHS) standards Managing production teams and monitoring daily activities Delivering production in line with quality, cost, and delivery targets Driving implementation of improvement plans for operational and managerial results Developing autonomous production teams and fostering multi-skills Representing site management and ensuring strong communication with employees Analyzing and addressing accidents and implementing safety training for newcomers Organizing problem-solving initiatives and escalating issues when necessary Managing budgets and optimizing resource allocation Leading continuous improvement workshops and driving APSYS implementation Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges, and a long-term career free from boring daily routines Work with new security standards for rail signalling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilise our inclusive and dynamic working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards leadership roles or specialized technical positions Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone. Job Type:Experienced

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6.0 - 10.0 years

9 - 13 Lacs

Hyderabad

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Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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2.0 - 4.0 years

2 - 6 Lacs

Hyderabad

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Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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3.0 - 7.0 years

5 - 8 Lacs

Hyderabad

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Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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3.0 - 5.0 years

5 - 7 Lacs

Pune

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Production Manager Job Profile: Production Planning & Execution Develop and execute daily, weekly, and monthly production plans. Ensure efficient utilization of resources including manpower, materials, and equipment. Monitor production metrics (OEE, yield, downtime) and drive continuous improvement. Team Management Lead, train, and supervise production staff and shift leaders. Foster a culture of accountability, teamwork, and high performance. Ensure proper staffing and manage labor productivity. Quality & Compliance Maintain quality control standards in accordance with ISO 9001, IPC-A-610, or other applicable standards. Collaborate with the QA/QC department to minimize defects and ensure compliance with specifications. Ensure adherence to ESD, RoHS, and other regulatory requirements. Process Improvement Drive lean manufacturing initiatives (5S, Kaizen, Six Sigma). Identify bottlenecks and implement corrective actions to improve throughput. Implement and maintain standard operating procedures (SOPs). Equipment & Maintenance Coordinate with maintenance teams to ensure timely repair and preventive maintenance of SMT lines, wave soldering, and other equipment. Evaluate equipment performance and recommend upgrades or replacements as needed. Inventory & Material Management Collaborate with the supply chain team to manage inventory levels. Ensure timely availability of components for production runs. Health, Safety, and Environment (HSE) Promote and enforce a safe working environment in compliance with occupational health and safety regulations.

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3.0 - 8.0 years

3 - 7 Lacs

Dombivli

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Job Title : Assistant Team Leader - AMC Production Reporting to : Head - AMC Production Work Location : Dombivli Entity : Evonik Catalysts India Pvt. Ltd. Purpose of the position : Responsible for assisting in overall production activities on shop floor of Activated Metal Catalysts plant. (AMC) Key Responsibilities : Co-ordinate with department head for production planning and forecast. Align with Sales team for day to day planning & dispatch. Co-ordination with QC for production batch sampling and making necessary changes in the operation if required or for enhancing the quality of catalyst as per customer requirement. Coordinate for preventive schedule / maintenance in case of breakdown. Manage shift manpower and manpower allocation as per requirement. Maintain all documentation and records as per guideline ( ISO ). Monitor housekeeping of the plant. To strictly follow safety standards. Ensure workforce complied with ESH rules & regulations. Ensure incidents are reported timely, investigated and actions are implemented. Encourage workforce to participate in ESH activities such as training, hazard identification, plant round etc. Timely review of hazard identification and risk assessment documents. Work instructions etc. Carry out routine plant inspections. Ensure workforce aware of onsite emergency preparedness plan. Adherence to Standard operating procedures. Prepare all documents related to dispatch of Finished goods Update All production related entries in iON TCS system on daily basis. Assist in preparation of Stock Statement at every month end. Maintain minimum stock of consumable on shop floor for smooth flow of production activities. Follow the checklist and check dispatch material with proper labelling. To target and manage minimum wastage with maximum production output. Skill development of existing manpower with continuous assistance and on the job training for better and quality output. Education, Certification and/or relevant experience required Degree in Chemical engineering with minimum 3 years of experience in operation of production activities at Chemical plant. Additional skills and abilities required for this position: Knowledge of PLC Scada / DCS is must. ERP knowledge. Technical Knowledge Good understanding of manufacturing process and technical expectation from the products. Your Application Your Talent Acquisition Manager: Sagar Khedekar Company is Evonik Catalysts Ind

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3.0 - 8.0 years

5 - 10 Lacs

Chennai

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As Associate Relationship Manager at SmartQ, your primary goal will be to lead and oversee a frontline Partner team of food service associates. In addition, the candidate must coordinate various tasks related to food production planning, engineering, and front-of-house services. Also, ensure all activities comply with Health & Safety and Food Safety regulations. Exercise general responsibilities to facilitate the efficient organization of the contract, aligning with contractual terms and conditions. Additionally, focus on enhancing the overall customer experience through effective management and service delivery. Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now! Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now! Promote a positive work culture and ensure punctual delivery of high-quality service. Resolve issues and promptly report incidents, accidents, and near misses to the reporting manager. Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees. Collaborate effectively within a team and demonstrate initiative when working independently. Uphold honesty and integrity, fostering a family-oriented culture. Possess excellent communication skills to engage with a diverse range of people, both within your work area and among various stakeholders. Adhere to legislation and follow all rules and regulations outlined in the client handbook, ensuring service deliverables, hygiene, health, and safety standards are met. Embrace a team-player mentality with a can-do attitude. Take pride in personal appearance and hygiene standards. Display self-motivation, responsibly using personal initiative. Maintain a positive attitude under pressure, demonstrating resilience and adaptability. Manage vendor rotations and plan the operations for the assigned clients. Qualifications: Demonstrated experience in the food industry, with a solid understanding of operations and customer service. Proactive and self-motivated, with a strong work ethic, integrity, and the ability to make independent decisions. Resilient under pressure, capable of meeting deadlines and handling challenges effectively. Adaptable and team-oriented, willing to take on diverse responsibilities to support business objectives. Exceptional communication skills, both written and verbal, to interact with stakeholders at all levels. Strong interpersonal abilities, fostering collaboration and teamwork. Expertise in food service, technology, and people management, ensuring smooth operations. Results-driven with a sense of accountability, focused on achieving business goals. Proven leadership experience, successfully managing teams in dynamic environments. Knowledge of HSEQ standards, with a Basic Food Hygiene certification. Financial acumen and proficiency in relevant applications, ensuring operational efficiency. Agile and adaptable, thriving in fast-paced and evolving work environments. Minimum 3 years of industry experience, with a Graduate/Diploma in Hotel Management. Availability for a 6-day workweek, with a willingness to travel within city limits as needed. : .

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3.0 - 5.0 years

4 - 8 Lacs

Bengaluru

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: 3-5 Years.

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1.0 - 3.0 years

4 - 7 Lacs

Pune

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Order Management(Comms). Experience: 1-3 Years.

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1.0 - 3.0 years

4 - 7 Lacs

Bengaluru

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: 1-3 Years.

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5.0 - 10.0 years

7 - 12 Lacs

Pune, India

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Hello eager tech expert! To create a better future, you need to think outside the box. That’s why we at Siemens need innovators who aren’t afraid to push boundaries to join our diverse team of tech gurus. Got what it takesThen help us create a lasting, positive impact! You’ll break new ground by Be the bridge between the Factory and SAP team to Configure, maintain, and support SAP modules including Production Planning (PP), Materials Management (MM), Quality Management (QM), and Plant Maintenance (PM), Costing Module , Warehouse Management Module. Collaborate with production, supply chain, and maintenance teams to understand business requirements and translate them into SAP solutions. Coordinate with right team to Monitor and troubleshoot SAP system performance and resolve issues promptly. Coordinate with SAP team for implementation and upgrade projects within the factory. Develop and maintain documentation for SAP processes, configurations, and user guides. Train end-users and provide ongoing support for SAP-related activities. Ensure data integrity and compliance with internal and external standards. Work with IT and external vendors to integrate SAP with other factory systems (e.g., MES, IoT platforms, Snowflakes). Custom report generation to analyze production data and generate reports to support decision-making. Support and Collaborate with product engineering, sales, and production teams to define and manage product characteristics, classes, dependencies, and rule Troubleshoot and resolve SAP configuration issues related to product variants and manufacturing processes. Coordinate with relevant IT team to resolve SAP related errors during Order Booking, Manufacturing. Provide training and support to end-users on configuration logic and SAP usage. Support costing and budgeting processes through SAP integration. Ensure data security and access control within SAP systems. Support new product introductions (NPIs) and engineering changes in SAP. Support other project teams that have SAP interfaces like MDP, machine connectivity etc. You’re excited to build on your existing expertise, including Bachelor’s degree in engineering, Information Technology, or related field. Minimum 5 years of hands-on experience with SAP in a manufacturing environment. Strong expertise in SAP modules such as PP (Production Planning), MM (Materials Management), SD (Sales & Distribution), Routing Module. Experience with SAP Fiori and custom report development. Knowledge of integration with MES or other shop-floor systems. Strong knowledge of SAP PP, MM, QM, and PM modules. Experience with SAP S/4HANA is a plus. Knowledge of quality systems, compliance standards, Information Security management standards. Create a better #TomorrowWithUs! Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. This role is based out of Mumbai. You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with an international team and work on global topics.

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4.0 - 5.0 years

4 - 5 Lacs

Bengaluru

Work from Office

Roles and Responsibilities Conduct Time & Motion studies to optimize processes and reduce costs. Implement Quality Control measures to ensure high-quality products are delivered to customers. Analyzing the product and style at present running in section wises. Well in advance preparation production plan based on the MRP and Qty . Inward, finishing, barcode and sales section wise prepare the time study for style wise and implemented with immediate effort . Check with capacity of production manpower as per the targets and product. Check the availability of machinery for all sections well in advance plan. Co-ordination with Factory manager all section plan vs actual to implement. Improving the workers Skill grade, efficiency, create a multiskilling operator. Maintain the report and Standardization all formats. Study process and Set right the quality management mechanism. Put an Effective input to achieve the main target .

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4.0 - 9.0 years

5 - 8 Lacs

India, Aurangabad

Work from Office

Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like youThen it seems like you’d make an outstanding addition to our vibrant team. Siemens Mobility is an independent run company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. In Mobility, we help our customers meet the need for hard-working mobility solutions. We’re making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions! We are looking for Bogie production (Bogie assemble Production Supervisor) You’ll make a difference by Assembly of mechanical and electro-mechanical components to assemblies in accordance with the bills of materials, work instructions or instructions. Read and interpret drawings and bills of materials Execute the activities in the sense of the studied job profile (Work instruction) Record technical data about the workflow and the work results. Run tasks in compliance with the applicable standards, safety and environmental standards. Ability to operate the tools like – Torque wrenches, spanner, Sockets, pneumatic / battery gun. Technical management of associated assembly lines or workplaces Responsible for the costs for assembly lines or workplaces Responsible for the deadlines for assembly lines or workplaces Responsible for the quality for assembly lines or workplaces Responsible for compliance with applicable standards and statutory regulations Ongoing process improvements. Innovation of kaizens. Coaching and hiring of employees Desired Skills: You should have a minimum of 4 years Experience and B.E or B tech. (Mechanical / Electrical / Electronic trade) + in Assembly industries. Basic quality assurance knowledge. Basic production planning knowledge Crane operator knowledge MS Office proficiency Completed apprenticeships and apprenticeship, such as fitter, plant technician, electrician, installer. Entrepreneurship in industry. Basic knowledge of SAP/R3 Leading discussions or conflict management An interest of learning, ability to work in team, analytical ability, safe working culture practices. Join us and be yourself! Make your mark in our exciting world at Siemens. This role is based in Aurangabad. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. Find out more about mobility at

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4.0 - 9.0 years

5 - 9 Lacs

Thane, India

Work from Office

Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. Responsibilities Daily production planning and control as per turnover target. Allocate work to workmen, get assembly done according to SOPs, follow up on material, keep track of processes and tools, so that, work can be accomplished with safety, good quality, and without cost overruns. Coordinate with different departments (such as Logistics, Warehouse, Design etc) to get the assembly done. Position requires a good understanding of the Manufacturing as well as Logistics processes, since the candidate will be required to liaise between the two departments in order to track and provide missing material required for unhindered production. Monitor and record key performance indicators (KPI) for assembly groups. If necessary, initiate measures to resolve or mitigate problems. Conduct meetings with the team of workmen to provide status updates and give regular feedback to workmen about safety & quality issues. Able to make presentations to colleagues and superiors. Plan, assign and assist in the training and development of workmen in your team. Track progress by updating the skills matrix of workmen. Take up small improvement projects alongside the regular production activities to help improve current assembly processes. Preparing for and handling of internal & external ISO audit. (Documentation, processes, employee trainings) Willing to wait beyond working hours to meet the daily targets. Required Knowledge/Skills, Education, and Experience B. E. in Electrical / Mechanical Engineering. Typically, up to 4 years of experience in a directly related field and successfully demonstrating Key Responsibilities and Knowledge as presented in the job profile. Freshers also welcome English Language – Candidate must have professional written/verbal/interpersonal communication skills to communicate and interact effectively as a leader for the assigned production area Environmental Health and Safety (EHS)– Basic Knowledge of environmental health and safety regulations and procedures. Lean Manufacturing – Basic knowledge of lean principles and techniques Computer knowledge - Basic knowledge of computers and office productivity programs such as spreadsheet software and presentation software. Should be quick learner and should also be able to work under pressure. Preferred Knowledge/Skills, Education, and Experience Demonstrates knowledge of fundamental concepts, practices, and procedures for supervised groups. Understand and apply supervisory approaches for work direction, motivation, performance management, and disciplinary action on the shopfloor. Demonstrates flexibility in working approach as per business requirements. Demonstrates negotiation skills for resolving issues related to technicians at grass-roots levels. Proficient in MS excel, Powerpoint, SAP, CAD. We’re Siemens. A collection of over 372,000 minds building the future, one day at a time. We're dedicated to quality and equality, and we welcome applications that reflect the diversity of the communities we work in. Bring your curiosity and imagination and help us shape tomorrow. Want to join us and be a Future Maker We are looking forward to receiving your online application. Please ensure you complete all areas of the application form, to the best of your ability to help us review your suitability for the role.

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1.0 - 3.0 years

4 - 7 Lacs

Pune

Work from Office

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Quoting and sales query. Experience:1-3 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: User Acceptance testing. Experience:3-5 Years.

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1.0 - 3.0 years

4 - 7 Lacs

Pune

Work from Office

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Record to Report - DOP. Experience: 1-3 Years.

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1.0 - 3.0 years

4 - 7 Lacs

Pune

Work from Office

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Procurement(MDM). Experience: 1-3 Years.

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