Production Engineer

Introduction

A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into solutions.Seeking new possibilities and always staying curious, we are a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your Role And Responsibilities

"Ensure reliability, scalability, security and maintainability of the systems you ownRespond to customer escalations and automated alerts, from the initial triaging all the way to resolutionParticipate in blameless post-mortem analyses to make sure we learn from our mistakesPerform manual operational tasks (toil)Develop automations to reduce toilImprove monitoring and alerting to reduce the time to detection of incidents

Working With The Following Technologies

Kubernetes, Helm, ArgoCD, TerraformNosql databases (cassandra)Java, Python, GoAWS, GCP, AzurePrometheus, Grafana and Splunk ecosystem"

Preferred Education

Master's Degree

Required Technical And Professional Expertise

Practical experience in at least one programming language (e.g. Java, Python)Strong analytical thinking, especially when triaging (unknown) issuesAbility to express your thoughts in an easy-to-understand written formAbility to learn and adapt quicklyFamiliarity with software engineering practices (version control, refactoring, automated testing, CI/CD, observability)Familiarity with distributed systems design fundamentals and software architectureFamiliarity with computer science and operating systems fundamentals (e.g. program execution, memory management, networking)

Preferred Technical And Professional Experience

Knowledge of database fundamentals (more bonus points for C*)Experience with Linux containers and container orchestration (e.g. Kubernetes)