Posted:6 days ago|
Platform:
Work from Office
Full Time
Product Trainer Naukri.com Job Objective: The objective of this role is to design training materials and deliver online/offline product training to recruiters on the business portal’s products and features. Key Responsibilities: • Conduct offline and online training sessions for clients, ensuring clear communication and engagement. • Develop, design, and continuously update training content and materials tailored to client needs. • Manage end-to-end training programs for recruiters and entrepreneurs of premium clients to improve product usage and adoption. • Utilize a variety of training methodologies, techniques, and tools to maximize the effectiveness of training sessions. • Answer client queries promptly and provide solutions to enhance client satisfaction. • Collaborate with internal teams (product, sales, support) to understand product updates and translate them into training materials. • Monitor and evaluate training effectiveness through feedback, assessments, and performance metrics. • Identify gaps in client knowledge and customize training programs accordingly. • Maintain a training calendar and manage scheduling logistics efficiently. Required Skills & Qualifications: • Proven experience as a Product Trainer, Corporate Trainer, or similar role. • Excellent presentation and communication skills with the ability to engage diverse audiences effectively. • Strong content creation skills with the ability to design interactive and impactful training modules. • Knowledge of instructional design principles and their application to develop effective learning programs. • Ability to manage multiple clients and training schedules concurrently. • Proficiency in virtual training tools and platforms (Zoom, Microsoft Teams, WebEx, LMS, etc.). • Good problem-solving skills with the ability to handle client queries confidently and professionally. Work Schedule: Monday to Saturday, rotational off; 9-hour shifts within a flexible window between 9:00 AM and 9:00 PM.
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