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Product Trainee Intern

Product Trainee Intern

Businessonbot

1 - 5 years

3 - 5 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

product management product operations customer service training customer query management

Work Mode

Remote

Job Type

Full Time

Job Description

Selected Intern's Day-to-day Responsibilities Include

Respond promptly and professionally to incoming customer inquiries by telephone, or by email

Maintain updated knowledge of the organization's products, services, and customer service policies

Document customer interactions when necessary, compiling documents and forwarding information to interested parties

Explain simply and clearly in response to customer questions and check for customer understanding and acceptance

Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits

Assist clients by demonstrating the use of programs and answering any questions they may have

Participate in training opportunities provided by the organization or by outside entities

Establish and maintain good rapport with customers by using positive language and anticipating their needs

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Product Trainee Intern