Senior Customer Support Executive

1 - 4 years

0 - 3 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring: Non-Voice Process – Banking Domain (Work from Office | Malad, Mumbai)

Company: Teleperformance

Location: Malad West, Mumbai

Mode: Work from Office

Role Highlights:

• Handle AML/KYC, fraud detection, and dispute management processes

• Non-voice banking support role (BPO/chat experience preferred)

• Ensure compliance and accuracy in banking operations

Requirements:

• Graduate with 6+ months of banking experience (AML/KYC mandatory)

• Knowledge of fraud & dispute handling essential

• Good communication & analytical skills

• Immediate joiners preferred

Shift: Rotational (including night shift)

Working Days: 5 days/week (any 2 week-offs)

Salary: Up to 4 LPA + Incentives

Perks: Drop facility available

Only Contact: HR Sneha – 8329062690

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