Product senior Analyst- Techno functional

Location - Hyderabad, Hybrid

4c 9 yrs 28 lpa

4d 12 yrs 34 lpa

• The Product senior Analyst provides functional and technical expertise on the SAP MDG, SAP ECC, SAP S4Hana, SAP Fiori, SAP BTP, SAP GRC 10, SAP Solman 7.2 as in charge of design, development, deployment, further evolution and support of Global Applications products to business users, including ITIL Service Delivery process, Deliver Continuous Improvement, Deployment project roles and Service Introduction project roles. • This position will always search for better and quicker delivery value back to our customers, based on Agile and DevOps ways of working and mindsets. • This role will be part of the Global Applications Service Delivery team based in various hub sites.

Manage the demand with the business (CIPs, projects, major incidents, special requests), including address Escalation of incidents/requests/problems/demands from business Involvement on transformational programs/projects to provide functional and technical expertise, collaborating with since the design until go live of products, including Service Introduction role when needed Service management with 3rd Party vendors based on role model operational excellence, with overall accountability on the metrics for service (SLAs. Availability, performance, etc)

Development management with 3Rd Party vendors based on role model development excellence, with overall accountability on metrics for development Strong collaboration with business to translate business functional requirements into actual practical and working IT solution specifications and assuring high level of satisfaction from the customers Manage and execute technical design, development and configuration activities for products and services on SAP MDG, SAP ECC, SAP S4Hana, SAP Fiori, SAP BTP, SAP GRC 10, SAP Solman 7.2. Identify and develop automation opportunities across the business processes and internal processes Identify, propose and develop improvements for products and services as part of Problem Management process Document solutions developed according to the defined rules in place, to assure global supportability Participate and collaborate on a Community of Practices related to his functional and technical areas Assist with change management activities, including releases and production slots.

IT Background - Strong MDG, SAP ECC, SAP S4Hana, SAP Fiori, SAP BTP, SAP GRC 10, SAP Solman7.2 on FMCG (Fast Moving Consumer Goods) industry. Experience on Business areas will be a plus.