Product Owner - Aftersales Retail Applications

Overview

As a Product Owner you will act as the bridge between business strategy, product delivery, and validation. You will be responsible for defining the product vision, managing the backlog, and ensuring that the solutions delivered meet both business goals and user expectations. In addition, you will play a hands-on role in business acceptance testing, ensuring that each release aligns with functional, quality, and customer requirements.

This role demands strong analytical thinking, customer focus, and a deep understanding of both product management and BAT (quality validation) within an agile environment.

Key Responsibilities

1. Product Ownership and Strategy

• Contribute to the product vision and roadmap in alignment with business strategy.
• Represent customer and stakeholder needs throughout the product lifecycle.
• Define, refine, and prioritize the team backlog based on business value and technical feasibility.
• Support PI Planning and educate Agile Release Train (ART) members on business priorities.
• Collaborate with Product Management to translate strategic goals into actionable user stories.

2. Customer & Stakeholder Collaboration

• Partner with business analysts, stakeholders, and end users to identify problems, needs, and opportunities.
• Build a deep understanding of customer journeys and ensure the solution delivers tangible value.
• Drive alignment between business and technical teams through clear communication and regular feedback loops.

3. Business Acceptance & Quality Validation

• Develop, execute, and document Business Acceptance Test (BAT) and scenarios.
• Validate workflows, user journeys, and end-to-end processes to ensure business alignment.
• Identify and document defects, collaborate with development and QA teams for resolution, and verify fixes.
• Ensure system outputs align with expected results and business rules.
• Maintain comprehensive test plans, acceptance criteria, and closure reports.
• Support stakeholder testing activities and drive UAT readiness.

4. Data-Driven Decision Making

• Leverage analytics and user behavior data to guide prioritization and product improvement.
• Define and track KPIs to measure product performance and impact.
• Translate insights from testing, feedback, and data analysis into actionable product enhancements.

5. Agile Collaboration

• Participate actively in Agile ceremoniesPI Planning, Refinement, Sprint Reviews, and Retrospectives.
• Foster built-in quality and continuous improvement within the team.
• Balance diverse stakeholder perspectives while ensuring delivery of the highest-value features.