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Mercedes Benz
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Product Manager - MS Dynamics 365, Aftersales Logistics

Product Manager - MS Dynamics 365, Aftersales Logistics

Mercedes Benz

5 - 10 years

17 - 22 Lacs

bengaluru

Posted:3 weeks ago| Platform:

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Skills Required

product manager erp supply chain stakeholder management automotive engineering logistics dynamics 365 ms dynamics 365

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview

The Product Manager for SMS oversees the strategy, roadmap, and delivery of the MS Dynamics 365based SMS ERP solution supporting the companys Aftersales Logistics operations. This role ensures seamless alignment between business goals, IT delivery, and global governance. The Product Manager acts as the bridge between business leadership and technical teams, driving prioritization, performance, and value realization across modules such as Finance, Supply Chain, Warehouse, Master Data, and Claims & Returns within the automotive logistics domain.

Key Responsibilities

Define and maintain the SMS product vision and roadmap aligned with business priorities and process standards.
Lead demand intake, prioritization, and release planning with business and IT stakeholders.
Collaborate with Business Process Analysts to translate requirements into actionable Epics and Features within MS Dynamics 365.
Oversee UAT, performance validation, and deployment readiness to ensure solution quality.
Monitor product KPIs, adoption levels, and enhancement backlogs, ensuring alignment with global governance.
Ensure cross-functional collaboration between domains (Inbound, Outbound, Master Data, Billing, and FiCO).
Drive continuous improvement, innovation, and AI-first mindset across SMS product lifecycle.
Represent business priorities in steering committee and global alignment forums.
Leadership & Stakeholder Management
Act as the single point of contact between Business Unit leadership, IT, and external partners.
Mentor Business Process Analysts and ensure process ownership maturity across domains.
Influence cross-market stakeholders to harmonize global logistics processes and product standards.

Must Have Skills

Minimum 5+ years experience in ERP-driven automotive logistics processes, with hands-on expertise in MS Dynamics 365.

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Product Manager - MS Dynamics 365, Aftersales Logistics