Job
Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Business Banking Deposits and Merchant Digital Account Opening, you play a key role in innovating new product offerings and managing the end-to-end product life cycle. As a core leader, you represent the voice of the customer, developing profitable products that deliver customer value. Leveraging your expertise in product launch, you ensure successful product introductions, gather essential feedback, and maintain top-tier client experiences. Committed to scalability, resiliency, and stability, you work closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers. Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition. Builds the framework and tracks the products key success metrics such as cost, feature and functionality, risk posture, and reliability. Understands high-level tech changes to drive and participate in JADS, Elaborations, scrum refinements, and other scrum ceremonies. Collaborates with tech and design to ensure requirements are met while enhancing customer experience. Identifies ongoing gaps, optimizations, and future opportunities for the product and capabilities needed for effective evolution of digital account opening. Engages closely with cross-functional stakeholders to identify risk and controls that meet business and consumer needs, while meeting critical deadlines. Understands, manages, and communicates prioritization of features, with a mind toward user and business benefits and tradeoffs. Required qualifications, capabilities, and skills Possesses 5+ years of experience or equivalent expertise in product management or a relevant domain area. Holds advanced knowledge of the product development life cycle, design, and data analytics. Demonstrates proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. Is familiar with the business services and offerings associated with Chase. Has demonstrable experience working in financial services, retail banking, digital payments, e/m-commerce, online and mobile platforms, etc. Is proficient in Adobe Analytics, Splunk, Jira, Align. Preferred qualifications, capabilities, and skills Demonstrates prior experience working in a highly matrixed, complex organization. Possesses knowledge in the Merchant Services or Business Banking Deposits domain. Creates and presents status updates, roadmap changes, and other shifts to senior leadership. Is knowledgeable in automation strategies. Utilizes machine learning and other AI models.
