Product Manager

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

Product Manager

Merchant Services is the global payment processing business for JPMorgan Chase & Co. Merchant Services is the world s leading merchant acquirer with over $1. 4 trillion in annual transaction volume in 2018. Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.

Job responsibilities

• Defines the value proposition for the product / feature changes and impact to clients.
• Provides functional expertise in identifying, evaluating list of required network changes in partnership with Payment Network Office
• Determines initial high-level system impacts, complete deep dive on system impact and determine design approach working with the technology teams
• Represents changes for Demand Management process and participate in prioritization discussions by categorizing them into Must-Have, Should-Have, Could-Have, and Wont-Have
• Provides Product support for Merchant Services payment hosts features and functions, including documentation to Technical Implementations, Client Solutions, and other internal business partners
• Works in close collaboration with Technology partners to deliver required changes to the product offering
• Creates the requirement Epics and own its end to end execution till post go live
• Reviews and approve all Epics, User Stories and Test plans to ensure that the requirement is being delivered appropriately. Participate in Agile ceremonies as the product owner.
• Manages timelines effectively and dependencies while monitoring blockers, liaising with stakeholders and functional partners

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Payments and merchant acquiring expertise - including knowledge of servicing, acquiring, processing, or issuing domains.
• Demonstrated ability to execute operational management and change readiness activities.
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Strong analytical skills and the ability to interpret complex data sets, drawing actionable insights.
• Proven ability to work independently and drive change.
• Must have strong organizational skills to plan, organize and schedule resources
• Experience with technical concepts and working with technical staff as needed.
• Strong communication and presentation skills, Talent for communication of complex business topics

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

Product Manager

Merchant Services is the global payment processing business for JPMorgan Chase & Co. Merchant Services is the world s leading merchant acquirer with over $1. 4 trillion in annual transaction volume in 2018. Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.

Job responsibilities

• Defines the value proposition for the product / feature changes and impact to clients.
• Provides functional expertise in identifying, evaluating list of required network changes in partnership with Payment Network Office
• Determines initial high-level system impacts, complete deep dive on system impact and determine design approach working with the technology teams
• Represents changes for Demand Management process and participate in prioritization discussions by categorizing them into Must-Have, Should-Have, Could-Have, and Wont-Have
• Provides Product support for Merchant Services payment hosts features and functions, including documentation to Technical Implementations, Client Solutions, and other internal business partners
• Works in close collaboration with Technology partners to deliver required changes to the product offering
• Creates the requirement Epics and own its end to end execution till post go live
• Reviews and approve all Epics, User Stories and Test plans to ensure that the requirement is being delivered appropriately. Participate in Agile ceremonies as the product owner.
• Manages timelines effectively and dependencies while monitoring blockers, liaising with stakeholders and functional partners

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Payments and merchant acquiring expertise - including knowledge of servicing, acquiring, processing, or issuing domains.
• Demonstrated ability to execute operational management and change readiness activities.
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Strong analytical skills and the ability to interpret complex data sets, drawing actionable insights.
• Proven ability to work independently and drive change.
• Must have strong organizational skills to plan, organize and schedule resources
• Experience with technical concepts and working with technical staff as needed.
• Strong communication and presentation skills, Talent for communication of complex business topics

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization