Product Manager - Infrastructure, observability

Job Description

We have an exciting opportunity for you to lead the modernization of our core deposit products, driving impactful customer experiences. As a Product Manager within the Consumer Banking Deposits team, you will dive head-first into infrastructure and livesite management initiatives. You will work cross-functionally to drive business outcomes while putting the customer experience front and center. Job Responsibilities: Lead a group of Product Analysts supporting our Infrastructure & Livesite Management product area. Utilize your knowledge of modern environment stacks, pipelines, observability, and DevOps to set strategy and direction. Leverage previous hands-on experience building and running cloud infrastructure and applications. Help lead the change from large, legacy systems to modern technologies. Collaborate effectively with cross-functional teams, navigating complexity and dependencies. Work within a Product construct using Agile delivery methodologies and tools like Align, JIRA, and Confluence. Drive efficiency, eliminate bureaucracy, solve problems, and persevere in the face of challenges. Required Qualifications, Capabilities, and Skills: BS/BA degree or equivalent experience plus 7 years of technology experience in a product and Agility model. Previous experience leading a team with proven examples of strengthening the team. Hands-on experience building and running cloud infrastructure and applications. Prior experience migrating legacy technology to modern, cloud-native architecture. Proficient in Product and Agility methodology including JIRA. Demonstrated ability to anticipate barriers to delivery and take independent initiative. Ability to craft compelling, audience-appropriate narratives to communicate product vision and strategy. Preferred Qualifications, Capabilities, and Skills: Experience in the Retail financial industry including banking products, payments, or fintech. Prior experience with systems migrations or modernization. Experience with Infrastructure/Environments as Code to enable product innovation.